ECR Technical Support Specialist

Full Time
Bangor, WA
Posted
Job description

Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the small business team where you can build, innovate, and secure your career.

Sentar is seeking an ECR Technical Support Specialist in Bangor, WA!

Role Description:

Sentar is looking for a Desktop Support Specialist who specializes in electronic classroom technical support. As a technical support specialist on our project, you'll ensure student training infrastructure is functional and available and Active Directory accounts are properly configured. You'll help customers overcome any challenges through monitoring and performance management. You will identify problem areas and opportunities for improvement in a mission critical network. Your experience and communication skills will come in handy as you turn metrics into information and communicate their meaning. You will gain experience in managing users and computers in an enterprise network.

Qualifications:

  • Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
  • Experience with systems and hardware and software administration and integration
  • Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management

Basic Qualifications:

  • 3 years of experience
  • General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration
  • Certifications: IA Contractor Training and Certification and Computer Environment (CE) certification may be required at the task order level.
  • Secret clearance
  • HS diploma or equivalent

Preferred Qualifications

  • Experience with multi-media systems support and community of interest (COI) network operations
  • Experience with local group policy management and file share, system, and account administration
  • Experience with configuration and change management and life cycle support
  • Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
  • Experience with system monitoring and troubleshooting
  • Knowledge of system development, software maintenance, and ancillary functions
  • Knowledge of cyber defense compliance and accreditation services
  • Ability to connect non-Navy workstations to the network system
  • Ability to perform onsite service center support
  • Bachelor's degree

Benefits at Sentar:

In addition to a great culture, Sentar offers a comprehensive benefits package to support employees and their families! Group Term Life, Short-Term and Long-Term Disability is provided by Sentar to all qualifying employees. As well as voluntary Medical, Vision, Dental, Life, Critical Illness, Accident, insurance options are provided through our trusted carriers. We provide several options for our employees to choose from; including two different medical plans (Standard PPO/OAP or HDHP) and two different dental plans (Base PPO or Buy-Up PPO). Sentar is also happy to offer a healthy match of employee contributions through our 401(k) plan. Is time-off your thing? Sentar offers a PTO plan that graduates quickly with years of service. Here at Sentar, we know the importance of our employee's mental health and we value their wellbeing, which is why we created our Building a Better YOU program. This program offers educational resources, community building activities, and Journey LIVE, which is a leading preventative mental health service provided through Sentar that gives our employees access to live and on-demand mental health and wellness content. Doing good makes you feel good, which is exactly why we launched our Senter Serves committee! Sentar Serves aims to give back to our community by donating our time and resources to those who need it most. Another way we invest in our people is by offering a robust professional development and education assistance plan to help our employees reach their professional goals. Reach out to your recruiter to learn more!

If you are not ready to apply for this position, submit your resume here to join our talent community. We'll keep you updated occasionally on new job opportunities.

Sentar is an Affirmative Action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities

Our culture is one of inclusivity and support. Sentar is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities. Follow these links to learn more about your rights: EEO Is the Law Poster; EEO Is Law Supplement; and Pay Transparency.

We want you to build your career at Sentar, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at 256-430-0860 x 129 or email recruiting@sentar.com. Please indicate the specifics of the assistance needed. Thank you for considering Sentar in your employment search.

Build, Innovate, Secure Your Career at Sentar.

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