Job Description:

District Manager

Who Are We?

Culinesse, from Latin culina (of the kitchen) and esse (essential nature), is a forward-thinking boutique dining service company that elevates retirement community living by centering on highly personalized resident and guest experiences. We are designed for senior living communities who seek to develop their own individual identities while having access to our team’s expertise, support and resources. Helping clients nurture their brands is our passion because when they thrive, everyone thrives. Transparency in pricing, sourcing, communications, preparation methods and ingredients is the backbone of the Culinesse brand. All that we do is done with purpose and honesty. Culinesse understands the importance of nourishing the whole person and respecting the sacredness of the environment. Life-enhancing and authentic food connects us.

Job Description

Are you a hands-on, innovative leader, with hospitality experience? Do you enjoy working in a fast-paced team environment? Are you able to influence and embrace change by initiating creative solutions?

Culinesse, LLC is looking for a District Manager to join our team! A District Manager who can lead by example and has experience with high volume catering services.

The successful candidate will demonstrate expertise in finance, employee development and innovation with proven success in client satisfaction. The general responsibilities of the position include, but are not limited to, those listed below (under “Tasks”). These responsibilities may differ among accounts, depending on business necessities and client requirements.

This is a highly collaborative position that requires the ability to balance multiple tasks at one time, prioritize, work with diverse constituencies, and address competing priorities in a fast-paced environment.

Tasks

• Leadership - Overall ownership and accountability of operational management and financial performance of multiple accounts and units. Coach, Reward and Recognize and model key Culinesse behavior standards to employees, clients, and consumers.
• Partnerships - Establish, Build and Maintain relationships with our clients and customers through excellent communication channels and face to face leadership.
• Financial Acumen and Accountability - Manage, build and coach team members to achieve budget targets, build revenue and manage the middle of the P&L internally and for our partners.
• Compliance - Ensure all Policy P&P, safety and sanitation, regulatory compliance are achieved.
• Realign and/or reorganize the business as necessary
• Oversee 20+ locations and multiple district managers
• Operate as a field based, hands on Vice President rather than a leader that works in a closed office.
• Candidate will think structurally. He or she will lead and scale the growth of this fast growing business.
• The company has aggressive growth of 12% – 15% per year and will continue to make future
• acquisitions; this individual must be prepared to facilitate the seamless integration of new acquisitions.
• Ability to advance into a top leadership role as part of the succession planning for the business.
• Oversee a P&L
• Build strong relationships with customers in the field to maintain and grow the business
• Participate in growing existing business, selling into new customers and maintaining existing customer contracts
• Lead the RFP process
• Develop and mentor GM’s and Directors of Partnership Development
• Build strong cross-functional relationships with sales, marketing and culinary and champion a culture of transparency and inclusion
• The candidate will be a key member of the leadership team. Unlike in larger more bureaucratic organizations, this candidate will have autonomy and participation in larger strategic decisions. The Candidate will drive the direction of the business and participate in key leadership teams.
• Additional Responsibilities
• Responsible for recruiting, training and succession planning of overall operations.
• Maintain relationships with the community where we serve, including professional and civic activities and public appearances.
• Collaborate in sales, rebid, and retention initiatives.
• Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.
• Identify opportunities to implement new and innovative products and services which support the business.
• Manage the contract administration process including amendments and extensions.

Bachelor’s Degree or equivalent experience.

Minimum five (5) years basic management experience.

Ability to give full attention to what other people are saying, to actively look for ways to help people, and to be aware of others' reactions and understanding why they react as they do;

Knowledge of the principles and practices within the food profession is required; this includes experiential knowledge required for management of people and/or problems and excellent oral, reading and written communication skills;

Ability to adjust actions in relation to others' actions, to monitor or assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action;

Must comply with any dress code requirements;

Must be able to work nights, weekends and some holidays.

Competencies

Have previous food operations management experience in a retirement community or assisted living facility.

Be proficient in use of online Food Management Systems for menu/recipe planning, ordering and inventory.

Demonstrate proven financial acumen/success: food costs, labor costs, budgets.

Be a people person with a strong focus on maintaining positive client relations; a solid manager/leader who is perceptive and has attention to details that make a difference: quality and presentation of food and customer service.

Be a multi-tasker, organized, innovative and an effective leader who can motivate their staff: strong employee engagement through developing, mentoring, training and motivating/encouraging staff to a high level of execution and pride/passion for what they do.

Be customer focused, including providing excellent customer service in a welcoming dining environment.

Dependability: Job requires being reliable, responsible, and dependable in fulfilling obligations.

Integrity: Job requires being honest and ethical.

Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Working Conditions

Full-time benefits include (but are not limited to): health, dental, life, vision, and long term disability.

Generally in an indoor setting; however, may supervise outside activities and events.

Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

The noise level in the work environment is usually moderate to loud.

Application Process

To apply, please send resume/CV with cover letter and contact information for two (2) references (including name, telephone and email address) to careers@culinesse-llc.com.

Culinesse, LLC. is an Equal Opportunity Employer