Director of Sales & Marketing - Senior Living Community

Full Time
Denver, CO 80233
Posted
Job description

Northglenn Heights Assisted Living and Memory Care is currently seeking for a Director of Sales & Marketing to fulfill leasing and move in goals to the community. Maintain a positive image of the community with referral sources, residents, and staff personnel and supervise the sales and marketing personnel at the community.

Essential Functions:

  • Schedule, organize and conduct tours with prospective resident of independent and assisted living, memory care and skilled nursing.
  • Responds and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately.
  • Create, plan and implement with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.
  • Develop and maintain a good working relationship with residents, families and professional providers of care.
  • Maintains a working knowledge of all software programs.
  • Participates in weekend call coverage in Manager Rotation.
  • Manage move-ins and move outs to achieve maximum revenue.
  • Treat each inquiry with value.
  • Works closely with the Executive Director and Corporate Director of Sales in development and implementation of the quarterly marketing plan, weekly marketing strategies, as well as weekly sales reports.
  • Create and implement a strong community outreach program.
  • Media and Marketing Planning Implementation.
  • Meet all expectations of occupancy and budget.
  • In consultation with Executive Director, hires, trains, disciplines and terminates departmental employees in accordance with company policies and procedures.
  • Keeps Executive Director informed of all sales activity daily.
  • Maintains Hot Board/Move In Move Out Board.
  • Communicates any special needs of the incoming resident to the appropriate personnel.
  • Manage use of sales toolbox.
  • Assure that staff investigates every alternative before closing a lead.
  • Keeps informed of all trends, developments, concepts and techniques in his/her field that affect product.
  • Understand the need of the senior and the aging process.
  • Maintain and work an active, meaningful waitlist.
  • Plan and implement special events monthly which prospects attend.
  • Update competitive analysis quarterly.
  • Performs other duties as assigned.

Requirements:

  • 2+ years of Senior Living Community Sales Experience (sales, leasing, tours, etc.) strongly preferred.
  • Previous sales/admission experience in Senior Living Community.
  • Successful track record of sales career in a different field would be considered.
  • A High School diploma or equivalent experience.
  • Excellent organizational skills.
  • Strong communication skills.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Education:

  • Associate (Preferred)

Experience:

  • Senior Living Community Sales: 1 year (Preferred)
  • Sales, Leasing, Tours in Senior Living: 1 year (Preferred)

Work Location: One location

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