Job description

NVISION® Eye Centers is the leading ophthalmology partner comprised of the nation’s leading providers of ophthalmic physician services. Based in Aliso Viejo, California, the Company operates over 90 locations (clinics and ASCs). We strive to delight our patients by providing unrivaled care and service that exceeds their expectations. We are The Eye Doctors’ #1 Choice®.

NVISION Eye Centers is Seeking A Director of Operations for the Orange County, CA region!

This position will oversee all operational aspects of multiple General Ophthalmology and LASIK clinics in Orange County and surrounding areas. You will have oversight and accountability for year over year sales growth, profitability, physician relationships, teammate engagement & retention, patient satisfaction, compliance, and quality assurance. This Leader will have direct oversight and P&L responsibility for 10-12 centers.

Responsibilities:

• Implement and Lead process and protocol for general ophthalmology charge capture, billing and coding best practices
• Optimize schedule templates for MDs, ODs, Technicians, and Scribes
• Inspire and motivate teammates to achieve operational objectives and provide outstanding patient care
• Lead successful integration of ophthalmology acquisitions
• Build and foster MD relationships with new and existing MD partners in the area
• Project management of key initiatives within set timeline
• Achieve Key Performance Indicators including revenue and expense targets, conversion rates, provider utilization, cancellation & no-show rates, Optical sales, patient satisfaction and teammate engagement and retention
• Identify and regularly meet with key stakeholders (hospital/ IPA leadership, MDs, ODs) to drive sales
• Coach and develop Center Directors and assist with succession planning within the organization
• Conduct site visits to all centers of oversight
• Lead monthly operations calls with our SVP of Operations and COO
• Participate in budget process and monitor monthly P&L
• Work with all cross functional areas and assist with ad hoc projects that arise

Qualifications:

• Knowledge of general medical practice operations (4+ years of experience preferred)
• LASIK experience preferred
• Bachelor’s Degree from a 4 -year accredited college or university preferred
• Must have knowledge of billing, coding, and charge entry (5+ years preferred)
• Ability to work in a fast paced, rapidly growing environment
• Proven track record of operational success
• 50% travel required, primarily within the market with an occasional evening or weekend based on the needs of the business

Job Type: Full-time

Pay: $110,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

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