EVERGREEN HEALTH

The Director of Clinical Care Coordination Services is responsible for coordinating the provision of Health Homes care coordination services, with a specific focus on serving clients living with a diagnosis of Severe Mental Illness (SMI), patients who are HARP enrolled and the Health Home Plus population. The Director of Clinical Care Coordination Services will be responsible to assist care coordinators in achieving the following outcomes: Reduce utilization associated with avoidable and preventable inpatient stays; reduce utilization associated with avoidable emergency room visits; improve outcomes for persons with mental health illness and/or substance use disorders; and improve disease-related care for chronic conditions.

As part of the Essential Functions for this role, the Director of Clinical Care Coordination:

• Coordinates care coordination services for the Health Home program
• Supervises care coordinators and other direct reports
• Participates in the hiring and termination process of direct reports
• Manages aspects of program and system development for the Health Home program
• Conduct Monthly team meetings
• Assure care coordination services are delivered to HARP-eligible clients in compliance with NYSDOH HARP (Health & Recovery Plan) guidelines and policies
• Develops and implements quality assurance activities including chart review and client survey data for the Health Home program
• Conduct monthly 1:1 case specific supervision with Care Coordinators
• Reviews monthly services delivered to clients to assure the delivery of Health Home Core Services
• Maintains and analyzes statistical and claims data for the Health Home program
• Ensures written policies and procedures for the Health Home program are being implemented
• Facilitates and participates in Case Conferences
• Assists in the implementation of an on-going training program for Care Coordinators

Qualified Candidate will have a Masters of Social Work, Masters of Mental Health Counseling, or Clinical Psychologist with one (1) year of professional experience in a supervisory or management position supervising clinicians or staff serving people living with Severe Mental Illness (SMI) and Substance Use Disorder (SUD) OR Masters in a related field (Psychology, School Counseling, etc.) with three (3) years of supervisory or management position experience supervising clinicians or staff serving people living with Severe Mental Illness (SMI) and Substance Use Disorder (SUD). Possession or eligibility to obtain New York State licensure (LMSW, LMHC, LCSW, etc.) within six (6) months of beginning position, preferred. Experience developing and implementing direct client services and case management services, required. Must demonstrate high level clinical skills, including performance of clinical assessments, person-centered and recovery-oriented care planning, crisis intervention and strong clinical judgment and decision making skills. Candidate must possess valid NYS driver license and an insured, dependable car to use for work-related activities. Excellent written and verbal communication skills, ability to work independently and sensitivity toward cultural diversity, people living with HIV/AIDS and lifestyle and addiction issues essential.

Job Type: Full-time

Required education: Master Degree

Required experience: Professional experience in a supervisory or management position supervising clinicians or staff serving people living with Severe Mental Illness (SMI) and Substance Use Disorder (SUD) (1-3 years)

Additional requirements: Must have dependable, insured vehicle and NYS Driver’s License

What Evergreen Health Offers You:

• Multiple comprehensive medical health insurance plans for you to choose from
• Dental and Vision coverage at no cost to you
• Paid Time Off package that equals 4 weeks of time in your first year
• 403b with a generous company match
• Paid parking or monthly metro pass
• Professional development opportunities
• Paid lunch breaks