Job description
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Director of Operations is responsible for development and implementation of the strategic vision and
planning of a branch. This position assists with the day to day leadership and management and presenting
the appropriate image to the public, and assisting with the management of short- and long-range goals of the
branch. This position oversee a variety and sizes of branches with different structures, and, thus, the specific
duties and responsibilities will vary. The role assist directly the supervision of the branch level
management. This position also assists with the budget, fiscal management and financial health of the branch
Requirements
Job Duties and Responsibilities:
- Provide leadership and oversight in general operations of the branch.
- Monitor performance of overarching goals and initiatives for the branch.
- Establish positive relationships with stakeholders and other vendors at the branch level.
- Assist with management of strategic planning, business development, and fiscal operations at the branch
- Other duties as assigned.
Knowledge and Skills:
- Knowledge of GAAP at a proficient level.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Self-motivated, proactive, detail oriented and a team player.
- Confidentiality and discretion in the performance of all duties and responsibilities.
- Time management and time critical prioritization skills.
Education and Experience:
- Bachelor’s Degree highly preferred
- Master of Business Administration Degree preferred
- 10+ years of directly related or closely related experience
- 7+ years of Management and/or Supervisory experience
- 7+ years of Community Association experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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