Job description

The Director of Biomedical Services II provides leadership for our comprehensive Healthcare Technology Management (HTM) service program for assigned hospital account(s) with focus on optimizing equipment uptime, program compliance and ensuring safety/performance in a cost-conscious, expeditious manner. May also supervise the work of Biomedical Equipment Technicians (BMETs), imaging service engineers (ISEs), supervisors, and/or other management, technical, and assigned personnel. Ability to work with, train and supervise others. The Director of Biomedical Services II functions in a team-based work environment and focuses on the achievement of team-based requirements and goals.

JOB DUTIES AND RESPONSIBILITIES:

The essential functions of the job include but are not limited to the following:

• Respond expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Organize and/or provide in-service educational programs on use of equipment.
• Individual will maintain good personal relationships with fellow workers, nursing and medical staff, vendors, manufacturers and the general public.
• Individual is expected to display effective customer service in accordance with annual satisfaction survey protocol.
• Strong work ethic and ability to work as a member of a team.
• Demonstrate and reflect a commitment to the mission and values of the company.
• Manage the repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. Assign routine repairs, inspections, and installations to subordinates and observe their performance.
• Manage planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
• Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements.
• Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems.
• Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements.
• Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures.
• Manage the equipment database (CMMS) and be able to generate fail code, corrective and planned maintenance completion reports.
• Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and in good working order before use, and follow the 5S cleaning methodology.
• Has flexibility to work augmented shifts based on the unit’s needs to meet with client’s contractual requirements
• Prepare, present, and explain the equipment database (CMMS) reports to management as required.
• When required, represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications.
• Establish and administer on-call schedule; assume on-call responsibilities as necessary.
• Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures.
• Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts when the Technical Resource Center is not available.
• Good organization and time management skills.
• Provide accurate and timely database management of the CMMS in accordance with our Quality Management System and related policies and procedures.
• Learn, understand, and comply with all government, regulatory, industry, company, and client Policies and Procedures, and subsequent updates.
• Complete all required training (e.g., skills-based, client, work-related, certification).
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources, Regional Director of Operations and/or Vice President.
• Lead and report in accordance with corporate goals for growth, security, and continuity of the respective agreement.
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
• Participate in the hiring process; assist company in meeting affirmative action goals.
• Perform other duties as assigned that are intrinsic to the successful operation of the account and company.

QUALIFICATIONS:

Education: Associates degree in biomedical equipment technology, electronic equipment technology, or military training preferred. An equivalent combination of education and experience can be substituted. Certification(s) preferred i.e. CHTM, CBET, A+, etc.

Experience: Minimum of seven (7) years servicing a broad representation of clinical/patient care equipment in a hospital environment. Leadership ability required. Experience in supervision of on-site hospital technicians preferred.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Associate (Required)

Work Location: One location

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