Job description
DINING ROOM COORDINATOR, FULL-TIME
For over 30 years, North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services.
HOURS: 5 days/week, 12:30p to 8:30p. Weekend shifts required.
JOB SPECIFIC DUTIES:
- Supports and coordinates dining activities in the various venues across campus
- Ensures adequate staffing is in place for all dining rooms as needed
- Supervises meal periods in the various venues, ensuring customer service meets expectations
- Remains flexible in own scheduling to support the needs of the department
- Ensures that Team Members maintain dining rooms in neat sanitary condition following policies and procedures and serve safe principles
- Assists in the training assignments and ongoing supervision of the wait- staff and hosts
- Addresses performance issues with Team Members in a timely manner following policies and procedures
- Attend pre-meal huddle with the Chefs and team, and assigns team members for specific dining room coverage and any side work that requires attention
- Holds wait staff accountable for assigned work and checking all side work at the beginning and end of shift
- Meets with the Dining Manager weekly on scheduling and any other items that need to be addressed
- Communicates with the Dining Manager daily on any issues prior to service
- Supports new wait staff to enable them to learn their job
- Remains aware through meal period of the needs of the wait staff and residents and offers support as needed
- Schedules Team Members in Dining Venues.
- Communicates, promotes and enforces policies and procedures of North Hill
- Completes required training in a timely manner
- Adapts schedule when necessary to accommodate emergency situations, such as snow storms, DPH surveys, state of emergency and other unforeseen circumstances
- Is available to learn and grow in the role through identifying opportunities and taking advantage of education and direction from leaders
REQUIRED EDUCATION AND EXPERIENCE:
- High school diploma
- 1-3 years’ experience in the dining field, or any similar combination of education and experience
- Bachelor’s degree in Culinary Science, Hospitality or a related field and 3-5 years’ experience in healthcare or continuous care retirement communities preferred
North Hill offers:
Health & Dental Benefits
401K with company match
Career Development Training
Tuition Reimbursement
Employee Referral Program
Healthcare Academy Training
Free meals
Free on-site fitness center
Free parking
North Hill is committed to providing equal opportunity for employment and advancement to all team members and potential team members. North Hill does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.
Health & Dental Benefits
401K with company match
Career Development Training
Tuition Reimbursement
Employee Referral Program
Healthcare Academy Training
Free meals
Free on-site fitness center
Free parking
North Hill is committed to providing equal opportunity for employment and advancement to all team members and potential team members. North Hill does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.
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