Job description

Description:

The Information Technology Division (ITD) is the IT arm of the laboratory. The primary goals of ITD are to, Keep current operations running smoothly, Provide the network infrastructure and services for scientific programs and the laboratory, Sustain and improve core IT services used by the Scientific Information Technology Division and the laboratory, Modernize Fermilab’s information systems and services and work to improve business processes.

Essential Functions

• Assist in the planning, deployment, and operations of central management infrastructure for the laboratory’s fleet of 3000 Windows laptops, and Desktops.

• Provide tier 3 support for general IT services for Windows desktops, laptops, and central management infrastructure

• Work to resolve security related issues as identified on Windows laptops, and Desktops

• Work to resolve security related issues as identified on Android base mobile devices

• Update documentation and knowledge base articles relating to Windows operating systems and related technologies

• Participate in projects as a representative for Desktop Engineering

• Generate reporting

• Assist in the planning, deployment, and operations of central management infrastructure for the laboratory’s Android based mobile devices

Qualifications

• BS/BA degree in Computer Science, Computer Engineering, or related technical field, or equivalent training and experience required

• 5+ years of experience using and supporting Windows required

• Experience with scripting languages such as PowerShell, etc. desirable

• Experience working on multi-person cross-functional projects

• Experience supporting standard Windows hardware

• Ability to identify, design, and implement improvements to the Windows desktop environment

• Experience in security scanning and remediation in a Windows environment

• Experience with Windows central management tools such as Microsoft Endpoint Manager, Intune,

and centrally managed Endpoint Security software

• Experience with desktop encryption software such as Bitlocker

• Experience with centrally managed Android based mobile device

Thanks,

Job Type: Contract

Salary: $40.00 - $45.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Batavia, IL 60510: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer support: 1 year (Preferred)
• iOS: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location

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