Shift Days: Saturday-Sunday

Shift Hours: 1st Shift (Morning/Day Shift)

As a Desk Security Officer with Blackwell Professional Support Services, Inc., you will be posted at a desk where you will oversee a physical property, assist the needs of clients, tenants, and visitors with high-touch customer service, collaborate with third party vendors, and meet the demands of the property. This position reports directly to the Security Supervisor.

Role and Responsibilities

• Provide excellent customer service to clients, vendors, and visitors
• Maintain approved access control to the property, verify employee badge identification, monitor badge access system, and issue temporary badges as needed
• Greet and register all guests and issue guest badges with appropriate clearance level
• Ensure the desk is well organized and equipped with necessary supplies
• Observe and report events throughout the day. Complete detailed security incident reports for all events occurring on shift
• Maintain steady, organized, and efficient traffic pattern in the desk area
• Answer client, vendor, and visitor questions and incoming calls
• Respond to emergency situations within the desk area in accordance with department policies and procedures
• Maintain excellent communication and reporting
• Monitor cameras, alarm systems, and other specialized software
• Utilize a computer system to maintain digital records and communication
• Additional property specific duties may be required

Benefits

• Leading industry compensation
• Medical, Dental, and Vision benefits
• Paid Time Off (PTO)
• Employee referral program
• Major holidays paid at 1.5x hourly rate
• Available overtime and special detail opportunities
• Continuing education, development, and cross-training
• Performance raises

The list below is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• 21+ years of age required
• Must hold a current St. Louis County Security License or the ability to obtain one
• High school diploma or equivalent (GED)
• A minimum of 1 year of security experience preferred
• Strong written and oral communication skills
• Superior organizational, follow-up, and trouble-shooting skills
• Comfortability operating and learning new software systems in a fast-paced environment
• Computer literacy with a focus on reporting
• Positive, team-focused attitude
• Experience with Microsoft Office preferred
• Shift flexibility is desired

Additional Notes

This employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualify individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.