Job description

About us

Welcome to Hillel Yeshiva!

Hillel Yeshiva is a K-12 Modern Orthodox Day School. We seek an outstanding Technology Department Coordinator to join a supportive, collegial, growing technology team. The ideal candidate possesses a broad and deep understanding of technology in the educational environment, is a hard-working professional with strong organizational and communication skills, and is committed to advancing the use of educational technology in a school environment.

This is a full-time, 12-month, salaried position (range: $70,000-$110,000) reporting to the Director of Instructional Technology. The Technical Department Coordinator coordinates technology support at Hillel Yeshiva and will contribute to achieving Hillel’s overall school technology vision. The qualified individual is enthusiastic about high-quality, professional customer service and committed to Hillel’s mission, vision, and values.

Our work environment includes:

• Modern office setting
• Growth opportunities

Duties and Responsibilities

• Supports and implements ongoing strategic technology plan
• Manage technology purchasing
• Assist in the implementation of technology budget
• Oversee hardware lifecycle
• Manage vendor relationships

• Project management of technology initiatives
• Assist in the assessment of stakeholder needs
• Research and stay abreast of current trends and solutions

• Manage the Helpdesk system
• Assist in the management of the technology support process
• Educate users in the use of technology by guiding them and empowering them to solve problems independently
• Effectively document resolutions to build a knowledge base
• Will work with complicated issues (level 3+) and work with the Director of Technology to resolve them

• Maintain user hardware devices
• Manage and develop policies for the management of Windows, ChromeOS, MacOS, and iOS devices
• Oversee maintenance of printers and Multifunction Printers, classroom A/V equipment such as interactive touch-screens and document cameras

• Coordinate event setups during the day, occasionally in the evening, and rarely on weekends
• Maintain A/V equipment
• Setup and breakdown portable projection, audio, and video equipment
• Setup and manage livestream events

• Coordinate the management of technology systems
• purchasing and managing of technology inventory and licenses
• management of various cloud platforms, such as PowerSchool
• network and datacenter needs
• Enthusiastically encourage teachers and students to use technology in meaningful ways
• Perform additional duties as assigned

Requirements, Skills, and Qualifications

• Requirements
• Customer-service oriented with a positive attitude and helpful nature
• Experience with working with people who have varying levels of technology expertise
• Insatiable desire to learn, and to research and find innovative solutions
• A teacher’s disposition: approachable, patient, gentle, and supportive
• Strong interpersonal skills; an ability to collaborate with faculty, staff, students, and parents
• Interest in tinkering, making, doing, and staying abreast of new technologies
• A demonstrable track record of being an innovative, committed, positive, energetic, flexible, adaptive, creative, collaborative, and effective professional

• Skills
• Excellent troubleshooting and problem-solving skills
• Excellent oral and written communication skills
• Ability to work both independently and as part of a team
• Excellent organizational and project management skills, including the ability to work on multiple projects, with competing priorities and frequent interruptions, to completion

• Qualifications
• Experience with current technologies used in educational institutions
• Experience in educational (or other child-centric) environment preferred
• Basic understanding of TCP/IP networking strongly preferred
• Google Workspace and Chrome device management experience required
• Experience with management of Active Directory, Windows Server and Desktop OS required
• Appropriate certifications (A+, Network+, CCNA, CCSP, MCP, MCSE, and MCSA) preferred

Job Type: Full-time

Pay: $70,000.00 - $110,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Asbury Park, NJ 07712: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 5 years (Preferred)

Work Location: In person

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