Fort HealthCare is a patient-centered hospital and healthcare system serving individuals, businesses and families in Jefferson, Dane, and Walworth Counties, and we are seeking a Department Associate to join our Fort Therapy & Sport Center.

We are proud to be recognized by Modern Healthcare, a national health care publication, as one of the "Best Places to Work" as well as being named a 12-time award winner of the Milwaukee Journal/Sentinel Top Workplace award for Southeastern Wisconsin.

Our Mission Statement is our daily guide to provide the best health care possible. We promote it widely for all we serve to read, understand and to help our public hold us accountable for the promises we make.

Our Mission Statement - Improve the Health and Well-being of Our Community.

Our Vision Statement provides each of us at Fort HealthCare with a goal. It is our motivation to improve constantly upon the level of care we provide, and the quality of services delivered.

Our Vision - Be the Healthiest Community in Wisconsin.

We offer competitive pay and benefits, education, and resources you need to perform your job and ample opportunities for professional growth.

The Department Associate is responsible for performing general office functions including receptionist, answering the phone, registering, and scheduling appointments and other clerical support for the department staff.

Responsibilities of this position include:

• Serves as receptionist by communicating effectively and professionally when answering the phone and greeting in person all staff, patients, caregivers, and providers.
• Accurately registers patients and verifies current insurance information.
• Coordinates, maintains and revises staff and/or patient schedules.
• Communicates and documents necessary information appropriately with patients, families, providers, and interdisciplinary team members.

Requirements for this position include:

• High School Diploma or GED
• Customer service or office experience
• 1-2 years medical office experience preferred
• Must have an appreciation and desire to provide excellent customer service, excellent verbal and written communication skills, proficient keyboarding skills, basic math skills, and familiarity with medical terminology. Must be able to read, write, speak, and understand English. Ability to prioritize work and effectively manage time; works well under pressure.
• Electronic scheduling and registration experience. Proficiency in Microsoft Word and Microsoft Excel preferred.
• BLS or Heartsaver certification within 3 months of hire

Benefits:

• Competitive pay
• Competitive shift differentials (2nd,3rd, and weekends)
• 401(k) with employer match
• Generous PTO Plan
• Daycare
• Dental insurance
• Disability insurance
• Flexible Spending
• Health Insurance
• Comprehensive Wellness Plan
• Life Insurance
• Pharmacy Discount
• Tuition Assistance
• Vision and Dental Insurance
• Employee Assistance Program
• Free Parking