Job description

Job Description:

Summit Dental in Middletown is hiring for a receptionist/treatment coordinator to join our family oriented practice. The position requires attention to detail and excellent customer service to provide a positive experience for our patients. You will have the opportunity to grow in this position! Excellent training is provided by our current office manager. Our office is currently open Monday through Thursday 7:30am - 5:30pm. The hours for this position are 9:00am - 5:30pm. We offer a generous benefit package including paid time off, paid holidays, 401(k) retirement plan and dental care. You will also be included in office bonus for meeting quarterly and yearly goals. Successful candidates are reliable, self-motivated, inquisitive and personable. Come join our friendly and fun team!

Responsibilities:

- Providing excellent customer service, both on the phone and in person

- Scheduling and adjusting patient appointments

- Confirming patient appointments

- Processing new patient paperwork

- Handling no-shows and cancellations of appointments

- Maintaining a welcoming attitude and demeanor for all patients

- Checking patients out and processing payment

- Responding to patient questions and concerns

Qualifications:

- Experience with a scheduling software, Eaglesoft experience preferred

- Experience answering the telephone in a professional setting

- Customer service experience

- Experience multitasking

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• No weekends

COVID-19 considerations:
Masks required at all times except patients in treatment rooms.

Experience:

• Dental office experience: 1 year (Required)

Work Location: In person

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