This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. In 2021, Costco contributed over $58 million to organizations such as United Way and Children's Miracle Network Hospitals.

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks seventh in Forbes “World’s Best Employers”.

The role of every Cybersecurity Engineering team member is to support the overarching values and business goals of Costco Wholesale as they relate to meeting legal, ethical and regulatory obligations; protecting member’s and employee’s privacy; and maintaining a security technology environment for our operations.

Product Managers are responsible for setting a product vision and strategy, drawing out the most value from a product and guiding the team to execute on the product vision. The Product Manager also works closely with architects and other technical leads to ensure the solution effectively addresses program priorities while maintaining technical integrity. The Product Manager also facilitates product management meetings, planning, and backlog/vision refinement sessions. Product Managers work with Product Owners and customers to understand and communicate their needs, define system features, and participate in validation.

This position will ensure that our Endpoint Security and Asset Intelligence programs provide comprehensive and up to date information about our hardware and software assets to enable discovery, categorization, triage, patching, hardening, and response capabilities at scale across Costco globally. You will build meaningful relationships with teams and management at Costco. This role will drive implementation, execution, metrics, and sustainability of program objectives that allow Cybersecurity Engineering to continuously improve our ability to protect and respond to vulnerabilities and threats to our global footprint.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

Owns the overall vision and roadmap of a given product and leads the ideation, technical development, and launch of new features and capabilities.

Monitors new and emerging security, compliance and privacy related requirements, technologies, trends, issues, and solutions and assesses their applicability to Costco Wholesale’s key business initiatives and business strategies. Providing advice and consulting to senior management and the organization in the development, implementation, and administration of actions to meet these emerging requirements.

Coordinates and monitors information security activities throughout the organization, including the preparation of periodic status and progress reports to applicable parties, leadership teams, and stakeholders.

Collaborates with business stakeholders to define and prioritize the features and epics which yield the highest business benefit for the organization.

Supports teams as an all-around product resource explaining and clarifying functionality, demonstrating benefits, and communicating new ideas to help grow the business.

Collaborates with architects to understand the need to address technical debt and support technical innovation.

Leads activities to support the delivery of new functionality including product launch communications, training materials, user acceptance testing, business validation, success criteria measurement and analysis, and post-deployment analysis to identify improvements.

Facilitates program ceremonies (e.g., product increment planning sessions, retrospectives, demos, etc.).

Coordinates the development and maintenance of a given product through the collaboration and partnership with internal customers, vendors, and strategic partners.

Defines the product roadmap and collaborates with stakeholders to create release plans and backlogs.

Writes features and success criteria with key stakeholders and business leaders.

Refines the product roadmap based on insights gained from customer feedback.

Makes final business decisions related to the product with input from business and technology stakeholders.

Collaborates with business stakeholders to identify and explore new opportunities (e.g., promotions, partnerships) to extend products to new customers, verticals, and late adopters.

Serves the organization as the subject matter expert with respect to competition, industry trends, technological advances, and changing customer needs.

Demonstrates thought leadership and champions the product vision across the company.

REQUIRED

Proven experience working on a Scrum and/or Agile team.

Conversant in technology matters related to security, architecture, emerging InfoSec trends, compliance, and risk.

Experience working with Endpoint Security tools and platforms.

Excellent communication skills, both oral and written, that can communicate security and compliance issues to executives, end users, and security experts in an effective and appropriate manner.

Outstanding customer\client relations skills to ensure that security and business objectives are always in alignment and a flexible and business-oriented focus on security matters.

Deep understanding of business requirements elicitation pursuant to specific programs/projects involved.

Expertise in utilizing standard documentation tools/utilities.

Must be extremely responsive, with a strong sense of urgency. Deadline oriented and capable of self-management.

Able to work well under stress and handle crisis situations professionally.

Able to support 24x7x365 operations including off-hours work as required, including weekends, holidays, and 24/7 on call responsibilities on a rotational basis.

International travel may be required.

Recommended

A deep understanding of Cybersecurity threats, vulnerabilities, controls and remediation strategies in global enterprise environments.

Working knowledge of Security Endpoint Management Technologies, Full Disk Encryption, Antivirus/Antimalware.

An ability to communicate complex and technical issues to diverse audiences, verbally and in writing, in an easily-understood, authoritative, and actionable manner.

Experience related to security design, architecture, incident response, and strategic planning.

One or more professional security certifications such as Security+, GSEC, CISA, CISM or CISSP (or equivalent work experience).

Strong work ethic, demonstrated attention to detail, excellent time management and organizational skills.

Ability to work both independently and within a close team environment.

Ability to listen to and understand business needs.

Possess experience with one or more IT management frameworks, such as: ISO/27001, ITILv3, or, SIX Sigma.

Required Documents

Cover Letter

Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Range: $150,000 - $200,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.