Vero Health Center in West Des Moines, IA is calling all customer service rockstars to apply to join our amazing office team as a full-time Customer Support Rep!

WHY YOU SHOULD JOIN OUR TEAM

We are a patient-centered chiropractic office that invests in our team and offers real opportunities to care for the needs of others. We pay our Customer Support Reps a competitive annual salary of $40,000 - $50,000 per year, depending on experience. Our team also enjoys great benefits, including 12 flex days and 8 paid holidays, 4 weeks or 20 days of paid time off (PTO) per year, a 401k plan (after one year of employment), birthday gifts, bonuses on work anniversaries, fun team outings, team lunches, group discounts for health, discounts for vision, discounts for dental, and complementary care for you as well as immediate family members in your household. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

ABOUT VERO HEALTH CENTER

We have been rated the top West Des Moines chiropractor for helping our patients live the lives they deserve through a natural, effective, and state-of-the-art approach to chiropractic care. Our vision is to see all humans living life at their highest potential. We believe true health comes from focusing on the root cause of one's health conditions.

Our mission is to empower everyone to be the greatest version of themselves. There is no greater joy than witnessing our patients experience hope and healing in our office. With that aim in mind, we strive to embody the following core values as a clinic and team:

• Communication
• Excellence
• Commitment to serve
• Teamwork and accountability
• Willingness to take initiative
• Desire to constantly grow
• Enthusiasm
• Passionate Belief

Our team of hardworking professionals is the key to our success. For our amazing team, we offer great classic benefits but also make sure to maintain a fun and positive working environment where employees can learn, grow, and thrive!

Our office hours are Monday and Thursday 9:00am - 6:00pm, Tuesday hours will rotate between the early shift (7:00am - 9:00am) and the later shift (4:00pm - 6:00pm), Wednesday 7:00am - 4:00pm, and Friday 7:00am - 2:00pm. We are closed Saturday and Sunday

ARE YOU A GOOD FIT?

Ask yourself: Can you provide above-and-beyond customer service? Do you have excellent communication skills, both written and verbal? Can you manage your time well and effectively prioritize tasks? Are you friendly and able to establish a good rapport with people easily? Do you pay close attention to detail? Are you willing and able to go above and beyond in your work? Are you looking for a successful career path with a company that values you? Would you like to work with an established local company? If so, please consider applying for this Customer Support Rep position today!

YOUR LIFE AS CUSTOMER SUPPORT REP

In this essential customer service position, you are an essential member of our office team. You are tasked with managing a high volume of incoming phone calls, emails, and other forms of virtual communication. Listening carefully, you identify and assess our customers' needs and then provide them with accurate information to help resolve their concerns. As you interact with our customers, you enter a detailed record into our database. You also process and file any related documents. Using your multitasking skills, you appropriately prioritize and complete all tasks that are given to you. By going the extra mile, you assure our customers that they can trust us with their chiropractic needs. It brings you great joy seeing that our customers are taken care of!

WHAT WE NEED FROM YOU

• Customer service skills

If you can meet these requirements and perform this customer support job as described above, we would be happy to have you as part of our busy office team!

Location: 50266