Customer Service Representatives- Cards

Full Time
Glasgow
Posted
Job description

General information

Job Title
Customer Service Representatives- Cards
Ref #
7746
Location
Glasgow
Department
Credit Card Operation Management 1 - Glasgow
Business Area
Customer Assist - Glasgow
Working time
Full-Time
Date Published
03-11-2022

Description & Requirements

Have a flair for customer service in a busy vibrant environment?

Want a great job that also has great benefits for you?!

If so, we’ve got the perfect job you can bank on!

We are currently recruiting inbound customer service representatives in Glasgow starting from 23rd January, with a salary of £20,500-£21,500!

We are looking for people who’ll listen, ask the right questions and treat customers they way you’d want to be treated – answering high volumes of calls, emails and chat in a friendly and professional manner, taking ownership for the customer’s credit card enquiry.

  • Competitive salary starting from £20,500 per annum and annual bonus
  • Only 36 hours a week contract, permanent job
  • A Colleague Discount card: 10% off most products at Tesco Stores
  • 20% Off Insurance Products
  • Pension scheme, life assurance, sickness benefit
  • Maternity pay, paternity leave and 6.6 weeks holidays
  • Save as you earn and buy as you earn schemes
  • A place where your health & wellbeing really matter – cycle to work scheme, Gympass, mental health experts, a specialised headspace app, a multitude of health and wellness resources
  • Great career path with lots of progression opportunities
  • Rotational shift pattern - between 8am to 8pm Mon-Fri and until 6pm on a Saturday (working 1 in 3 Saturdays) - no Sunday working!
  • Great Glasgow city centre location
  • Full training, fully paid
  • A perfect opportunity for you with start dates from 23rd January 2022

Plus Tesco Bank believe in people so have built and environment where everyone has the support to be at their best both in and out of work.

Please note Successful candidates must be must be able to pass a disclosure, credit check and CIFAS check as part of the recruitment process.

We are currently working on strengthening technology while investing our time and energy listening to our colleagues, so we can co-create a blended working approach that is right for our business and our people. Homeworking options for our Customer Service teams are here to stay - join us as we evolve our colleague, on-boarding, training and working experience.

Tesco Bank believes in people so have built an environment where everyone has the support to be at their best both in and out of work

Get in touch today!


Our Purpose

The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it’s an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that’s changing the face of banking for our customers.

We're on a mission to make our customers happier and more successful by putting them in control of their finances.

We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, look for ways to develop themselves & career further, and have an excellent work/life balance.

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