Customer Service Representative - Remote

Full Time
Nashville, TN 37219
Posted
Job description

Job Description:

Do you have the ability to multitask? Are you ready to start a career? Be a part of an exciting new growing industry!

Safe Step Walk-In Tub, the #1 selling walk-in tub in America, is looking for enthusiastic, motivated individuals who are looking to break out of the ordinary everyday world of customer service, and join our team of Appointment Scheduling Specialists at our National Headquarters office in Nashville, TN.

We are open 7 days a week and have full-time afternoon, evening and weekend positions available.

Compensation: Hourly + commission, average annual income $40,000- $80,000

Responsibilities:

Scheduling appointments for Outside Sales Representatives. Qualified applicants must be critical thinkers with excellent computer skills including a proficiency in Internet Search Engines and accuracy in data entry. A pleasant phone voice and sales team-oriented attitude are a definite plus.

NO COLD CALLING - This position will set appointments as a result of inbound calls, call back customers who are missed, coordinate brochure mailings to customers who request further information, and follow up with customers who need to reschedule appointments.

We have a fun, positive office environment, great benefits, and want to find team players looking to grow with our company- We pride ourselves on promoting from within.

Qualifications:

  • High School Diploma or equivalent
  • Computer literate with the ability to learn customer service software applications and ability to type 30 wpm
  • Multi-Task between multiple screens while speaking with the customer
  • Call Center experience a plus
  • Excellent Communication Skills
  • Ability to sit-down for 8-9 hours a day on average and effectively make and receive phone calls

Safe Step Walk-In Tub is dedicated to providing meaningful benefits programs and products to our associates and their families - geared toward benefits, wellness, financial protection, and retirement savings. Safe Step Walk-In Tub offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and paternal), employee assistance programs, associate discounts, community involvement opportunities, and much more!

    The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

    Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

    Equal Employment Opportunity and Reasonable Accommodation Information

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