Customer Service Representative - Part-Time
Job description
Are you a natural matchmaker of people? We need you to help match the right craftsman to each job that comes in.
As part of a franchise we have a call script to get you started until you are comfortable hitting all the key points in your own personalized fashion. We are different and we want our customers to know how Ace Handyman Services is the next best thing since sliced bread.
We are in the relationship and people business with the bonus of fixing things!
- Competitive pay
- Flexible scheduling
- Advancement and growth opportunities
- Family friendly.
- Plus more!
- Respond to job leads in a timely manner
- Coordinating the schedule and material ordering for multiple craftsmen and projects
- Utilizing our dispatching & schedule management software
- Returning customers calls as needed and following up with past customers
- Performing paperwork and filing duties
- Assist in solving operational logistics to ensure a smooth customer journey
- High school diploma or GED
- Comfortable with sales
- Adaptive to technology
- Strong customer service skills
- Solid typing skills; ten-key skills, a plus
- Great multitasking and prioritization skills
- Exceptional communication skills
- Customer-facing experience, a plus
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
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