Job description

Job description

Are you looking for a growing industry with unlimited potential? If so… Habegger has it!

Job Description:

Habegger is currently seeking a Full-Time Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habegger for customer order fulfillment and interfacing via phone, email, and in person. The goal for this position is to provide our customers with a quality customer experience that will create long-term customer relationships.

The primary duties of a CSR include the following: interfacing with customers and maintaining customer relationships, processing and fulfilling customer orders, and creating impactful experiences for our customers.

Within Habegger, customer experience is top priority which requires Customer Service Representatives to have a great understanding of the customer’s needs and the ability to exceed their expectations. Furthermore, timeliness, promptness, and cleanliness for all aspects of the daily duties are required.

Company Overview:

Habegger Corporation is a dynamic sales and wholesale HVAC distribution company that is nationally recognized as an industry leader. Habegger Corporation is family owned and run. Habegger is the 7th largest HVAC distributor in the U.S. and the largest independent Bryant distributor in North America. In 2022 Habegger celebrated its 70th anniversary of serving customers first. We employ over 650 people with over 14,000 cumulative years of HVAC expertise. The Habegger Corporation is an award-winning company, receiving consistent recognition, awards and accolades from our manufacturing partners and other industry organizations.

Key Attributes:

• Unmatched customer experience skills
• Strong computer skills
• Positive attitude
• Ability to interface with customers internally and externally
• Safety and team oriented
• Clean, organize, and maintain all equipment/products
• Maintain a professional appearance
• Excellent verbal communication skills
• Want to grow within the company
• Sense of urgency

Qualifications:

• High School Diploma or GED required
• HVAC industry experience preferred
• Customer Service experience preferred
• Experience communicating with customers via phone, and email
• Experience problem solving to meet customer needs
• Some heavy lifting is required

Benefits

• 401k and profit sharing
• Medical, dental, vision, life, and additional insurance plans available
• Bonus opportunities
• Growth opportunities

Job Type: Full-time

Habegger is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Elizabethtown, KY 42701: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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