Job description
Come join our family-owned company in need of a customer service associate to provide basic administrative assistance. We are a contact lens manufacturer servicing accounts across North America located on the westside of Pflugerville, TX (just east of I-35). The company has been in business for over 40 years and continues to grow and evolve to remain competitive in the contact lens industry. We are looking for a hard-working individual with a strong attention to detail. This is a long-term permanent position. Training will be provided to ideal candidate.
o Customer Service Representative
o Medical Device Company
o ISO9001 certified quality management system
Qualifications:
· Ability to work in a fast-paced environment and execute detailed instructions
· Ability to multi-task as necessary
· Basic computer skills in Microsoft Office – Windows, Outlook, Excel, Word
· Comfortable learning and using new computer software – data entry
· Strong arithmetic and general math reasoning
· Desire to learn and retain technical information in a short timeframe
· Knowledge of contact lenses a plus, but not required
· Ability to lift packages up to 40 pounds if needed
Job Responsibilities include:
· Answer incoming calls on a multi-line system – must be able to communicate professionally and accurately
· Data Entry - Must be detail oriented to input orders into industry specific software
· Perform general office duties as designated by Office Manager, including shipping duties
· Accurately record customer payments to their accounts
· Maintain a clean work environment
· Work scheduled hours with a consistently positive attitude and high energy
· Work in a safe manner, following company safety rules and guidelines
· Follow all applicable government and/or quality regulations (FDA, ISO9001, HIPPA)
Benefits:
· Health insurance upon completion of 90-day probationary period
· 401K available at 1-year service anniversary
· Vacation after 1 year employment
· Relaxed work environment
· Office Hours 8:00am to 5:00pm Monday – Thursday, 7:30am to 4:30pm Friday
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: One location
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.