Customer Service Representative

Full Time
Vista, CA 92081
Posted
Job description

NOW HIRINGCustoner Service Rep at $19.25per hour

Join the #1 logistics company in the world: DHL Supply Chain

Our Vista, CAfacility is growing, and we're looking for world-class people like you!

We are currently looking forMaterial Handlerto join our 1st shiftteam!

WHAT WE OFFER:

  • Wages at $19.25per hour with an annual increase possible
  • Eligible for production and attendance bonuses
  • Work8am-4:30pm Mon-Frischedules
  • Weekly pay available
  • Overtime available based on customer volume
  • Excellent medical, dental, vision, and prescription
  • Paid Time Off (vacation & holidays) available day one
  • 401(k) with a generous company match
  • Tuition reimbursement program

WHAT WE SEEK

  • Must be detail-oriented, and a team player

It’s Official, DHL Supply Chain is certified as a Great Place to Work® and a TOP EMPLOYER in the US.

Learn about why our associates enjoy being #TogetherUnstoppable

Role Purpose:

Responsible for operating powered equipment for the purpose of moving, locating, relocating, stacking, and counting product. Responsible for checking all inbound and outbound products. Ensures products are free of damage and infestation, product code dates are properly recorded and products match customer requirements.

Required Education and Experience:

  • High School Diploma or Equivalent
  • 0-12 months of system, data entry or reporting experience
  • 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.


Role Purpose
:

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities:

  • Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
  • Maintain customer records and update account information.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.

Required Education and Experience:

  • High School Diploma or Equivalent
  • 0-12 months of system, data entry or reporting experience
  • 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

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