Job description

JOB OVERVIEW: The Customer Service Associate is an in-store position, and will interact with the company’s customers by addressing inquiries and provide guidance about products while delivering the highest level of customer service utilizing the Love/Serve/Care culture.
PRIMARY JOB DUTIES & RESPONSIBILITIES:

• Maintain strong relationships with store customers by providing excellent customer service.
• Maintain an overall professional, courteous attitude towards customers and fellow employees.
• Greet and assist all customers in store and over the phone.
• Learn and understand all store products to answer customer inquiries.
• Assist in overall cleanliness of store, both inside and outside, when requested by supervisor.
• Assist in loading and unloading company vehicles when requested or assigned by supervisor.
• Check in store inventory and restock products as needed.
• Accurate tinting of product and loading of delivery vehicle.
• Other duties as assigned.

REQUIRED SKILLS & EXPERIENCE:

• Highschool education preferred.
• 2-4 years of retail or sales experience required, industry knowledge is preferred.
• Have a high attention to detail.
• Ability to handle multiple tasks.
• Ability to demonstrate excellent written and verbal skills.
• Must have and maintain a valid driver’s license.

PHYSICAL REQUIREMENTS:

• Ability to lift up to 60lbs frequently.
• Ability to stand for prolonged periods of time.
• Ability to bend, stoop, or reach frequently.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Richfield, WI 53076: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Paint Industry: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: One location

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