Customer Service Assistant

Full Time
Barnsley
Posted
Job description

Salary: £21,575 to £21,968
Working Arrangements: Full Time
Hours of Work: 37 hours
Status of Employment: Permanent

This post closes at 11.59 pm on the date specified.

Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.

The Role
**
There has never been a more exciting time to join our Customer Services Team, we’ve introduced a new role to help us listen to our customers and learn from what they are telling us. As a Customer Services Assistant, you will have a varied role, providing administrative support to the Customer Services Team:

  • Assisting with the effective delivery of Your Comments Count Policy
  • Minuting meeting and events
  • Providing answers to basic customer telephone and social media enquiries

About You

We’re looking for an organised person, who has to ability to prioritise workloads ensuring tight deadlines and targets are met. You will have effective administrative skills, with the able to produce clear and concise information. You will also need to have 4 GCSEs grade A-C or equivalent.

Are you able to work effectively as part of a team and have a positive attitude towards change? If so, you could be exactly who we’re looking for!

What you might be asking is, why work for us?
**
We are proud to be an IIP Gold Accredited Organisation and we put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

  • Flexible Working Packages
  • Excellent Pension Scheme
  • Discounted Gym Membership
  • Health & Wellbeing Checks
  • Fantastic Training and Development Opportunities

Berneslai homes values diversity in its workforce and encourages applications from all sectors of the community.

CVs will not be accepted.

Job Types: Full-time, Permanent

Salary: £21,575.00-£21,968.00 per year

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