Customer Service Account Representative

Full Time
Temple, TX 76501
Posted Today
Job description
Overview:
Pactiv Evergreen Inc., the new powerhouse within the food and beverage packaging industry was formed in September 2020 following the merger of two great organizations; Pactiv LLC, the leading manufacturer of food and beverage packaging solutions in North America, and Evergreen Packaging LLC, the global leader in paper packaging solutions to include fresh beverage cartons. Together, we are Pactiv Evergreen Inc., the largest manufacturer of foodservice, food merchandising and fresh beverage cartons in North America, with market leading positions across a broad range of products in an essential industry. For more information, check us out online at www.pactivevergreen.com

Responsibilities:
GENERAL SUMMARY:
The Customer Account Rep. Sample Coordinator will process sample orders, by pulling items from inventory, labeling product, packaging and shipping.

Job Description:
  • Supports the company by ensuring accurate and timely handling of customer piece sample orders, inquiries and concerns are met daily.
  • Orders are reviewed for lead-time, product availability and conformance to order policies.
  • Maintain adequate inventory of assigned product lines to insure timely and complete delivery of all sample requests for the Sales and Marketing Team.
  • Provide an ongoing view of service satisfaction and changing customer requirements by collecting and reporting data on key account relationships to the Sales and Marketing organization.
Qualifications:
Qualifications:
  • SAP experience a plus.
  • Candidate must have excellent communication skills and computer skills; must be able to type 40 wpm.
  • The ability to multitask & prioritize problems.

Education and/or Experience:
  • High School diploma and significant customer service experience in a manufacturing environment.

Preferred Skills
/ Supportive Objectives:
  • Strong team behaviors.
  • The ability to make sound business decisions in a timely manner with minimum supervision.

Pactiv Evergreen is committed to a diverse and inclusive workforce. Pactiv Evergreen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law. For individuals with disabilities who would like to request an accommodation, please call (847)482-4320 or email TalentHelp@Pactiv.com.

All information will be kept confidential according to EEO guidelines.

#CB1 #ZRS #LI-TM1

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