Job description
Graham Personnel Services is assisting a local company to fill a Customer Order Desk Clerk positions. Candidates must be able to processes orders for material or merchandise received by E-mail, FAX, telephone or personally from customer or company employee.
Work hours are 8 am until 5 pm Monday through Friday
Pay starting at $18.00 an hour.
ESSENTIAL FUNCTIONS
Edit orders received for price and nomenclature.
Inform customers of unit prices, shipping date, anticipated delays and any additional information.
Enter data into computer to determine total cost for customer.
Record or file copy of orders received.
Ascertain credit rating of customer.
Check inventory control and notifies stock control departments of orders for non-standard items or unusual quantities that would deplete stock.
Route orders to departments for filling and follow up on orders to ensure delivery by specified dates.
Receive and check customer complaints.
Confer with production, sales, shipping, warehouse or common carrier personnel to expedite or trace missing or delayed shipments.
Attempt to sell additional merchandise to customer.
Process returns of merchandise from customers and coordinates with appropriate departments to issue credits and adjust inventories.
Job Type: Full-time
Pay: $18.00 per hour
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: One location
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