Customer Experience Specialist

Full Time
Bethpage, NY 11714
Posted
Job description

Cunex Inc. is one of the TOP freight delivery companies in the Northeast.

We are looking for Customer Experience Specialist to assist us with managing our misdelivered packages. There is room to grow based on performance.

Description of Role:

Our Drivers will ensure the timely delivery of goods to predetermined customers on specific routes. Not often, but sometimes these packages are misdelivered. Your Role would be to document and locate these missing packages to ensure they are retrieved and delivered to the customer.

We encourage you to apply today if you're interested in taking on a new challenge at a growing company.

Tasks:

  • Creating and updating spreadsheets.
  • Tracking Vehicle Locations
  • Monitoring & Coaching Drivers.
  • Communicating with Customers.
  • Utilizing a multiple computer system.

Skills and Requirements:

  • Experince with Gsuite & iMac.
  • Experince with Google Sheets or Microsoft Excel.
  • Must Possess a Positive and Professional Attitude

Schedule:

Monday - Friday 8:30AM -5:30PM

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Office

Ability to commute/relocate:

  • Bethpage, NY 11714: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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