Job description

Launched in Spring 2018, Homes First amalgamates Lewes District Council's in house management of social housing with Eastbourne Borough Council’s arm’s length management organisation (ALMO) Eastbourne Homes Ltd. Homes First manages a combined property portfolio of over 8,500 homes and will invest almost £20M per annum in maintenance, service contracts, major repairs and improvements. Homes First has a varied property portfolio from rural individual properties to flats in busy town centres Our service is also growing as the Councils' new investment companies develop new housing covering a range of different tenures and accommodation types.

Repairs Customer Services Officer

The in-house Property Services Team deliver responsive repairs for our social housing portfolio. The post holder will be the first point of contact for customers reporting repairs via phone or e mail, and then allocating works to contractors and seeing them through to completion. This role is all about empathy and taking personal ownership and responsibility for helping our tenants and leaseholders. Excellent communication skills and good IT skills required. Some knowledge of building construction would be helpful, but a willingness to learn, help people, and have a great personality is more important. This role could lead on to other surveying and maintenance opportunities. These posts are based in our new office in Eastbourne Town Hall.

Job Types: Full-time, Permanent

Salary: £20,436.00-£28,056.00 per year

Benefits:

• Casual dress
• Cycle to work scheme
• Flexitime
• Gym membership
• Work from home

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.