Job description
Cupcakin' Bake Shop is coming across the bridge!
We're an independently owned small business and we're growing! Move over Warriors! Cupcakin' is in the building! As a Bakery Associate, you play an integral part in our team by providing superior customer service. Work with a fun team selling the best cupcakes in the Bay!
What You’ll Do (Must be able to work weekdays and weekends):
- Consistently assist customers to enhance their customer experience.
- Act with integrity and honesty at all times.
- Promote loyalty by educating customers about the quality and construction of our products.
- Treat fellow employees with respect and contribute to a positive work environment.
- Maintain a neat, clean, and organized workspace.
- Promote service and sales by offering suggestive selling.
- Handle all customer interactions and potential challenges with courtesy, and professionalism.
- Execute all daily responsibilities including cleaning duties, opening/closing, and daily checklist with timeliness and efficiency.
- Adhere to all safety and sanitation guidelines.
- Report to work as scheduled and fulfill requirements for the duration of the shift.
- Have an in-service mindset and are dedicated to doing what’s right for our customers.
Who You Are:
- You have a passion for cupcakes!
- A good communicator with the ability to effectively interact with customers.
- Detail-oriented with a focus on following instructions down to the “T” on all orders.
- Passionate about quality products and thrives in a fast-paced environment.
- A customer-focused service individual who delivers an exceptional experience to every customer.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as needed.
- Able to utilize technology.
- Can complete multiple tasks.
- An effective listener who pays high attention to detail.
- Agreeable to work the needs of the business, including but limited to holiday and weekend shifts.
Perks:
- Free cupcakes.
- Mega Tips!
- Flexible work schedule.
- Performance-based raises.
- Unlimited Snacks.
- Free monthly lunch.
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