Crosswater Outside Guest Services
Full Time
Sunriver, OR 97707
$14.50 an hour
Posted
Job description
Overview
The Outside Guest Services Attendant often provides the first point of contact for golf guests and is responsible for creating an excellent first impression. They are responsible for upkeep and cleanliness of the golf carts, as well as assisting guests with wiping down clubs, balls, etc.
The Outside Guest Services Attendant will maintain the AAA Four Diamond standards. The Outside Guest Services Attendant will always conduct themselves in a manner which supports the Core Values of Sunriver Resort:
Trust,
Open & Honest Communication, and
Commitment. The Outside Guest Services Attendant shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!
Responsibilities
- Greets and welcomes guests upon arrival
- Unload clubs, cleans and places in bag drop area or cart
- Wipe down clubs and loads them into their cars once guests are finished
- Clean carts when guest return
- Checks carts for damages, if damaged, reports immediately to Golf Shop
- Ensures all carts are accounted for and plugged in prior to leaving for the day
- Ensures grounds area is clean and prepared for the next day’s operations
- Keeps range and practice area clean of golf balls, baskets, trash, etc.
- Washes golf balls, supplies clean golf balls to ball machine. Cleans machine and surrounding areas
- Cleans and organizes rental clubs, reports any missing or damaged clubs immediately to Head Professional
- Keeps back room and cart area neat and clean
- Communicates tee sheet changes to player’s assistants
- Continually supplies carts to the staging area, ensuring all carts have a pencil and scorecard
Qualifications
- High school education required
- Prior hospitality experience preferred
- At least one year customer service experience preferred
- Knowledge of the game of golf preferred
- Must be a United States citizen or possess a valid work permit
- Must be able to read, write and speak English
- Ability to work a flexible schedule that may include evenings, weekends and holidays
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