Job description

Job description

Position Overview

As a Crew Member, you will be an ambassador of Bubbakoo’s core values and service standards. You will be an integral part of the guest experience, through the face‐to‐face customer interaction and 1:1 service model that sets us apart from other restaurant companies. You will report to the Leadership Team and will be empowered to make your own decisions that create the best experience for our guests.

You will be responsible for creating thoughtful and personalized experiences for your guests. The goal is to leave people better off than when we found them. You must be a true team player, willing to get your hands dirty and do whatever it takes to keep your store running smoothly.

Service Team Member Responsibilities include and are not limited to:

• Maintain cleanliness of front line, lobby and dining room, bathrooms, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage area, and bathrooms
• Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line
• Set up, maintain and break down front line area
• Operate POS register to complete customer transactions
• Greet guests, guide the customer journey, resolve guest issues and properly inform guests of cashless transactions + how our Bubbakoos’s Burritos app works
• Maintain cleanliness and organization of online-ordering (OLO) pick-up area; organize OLO shelves, manage checklists and help guests thru the process

Requirements/Desired traits

• Food, Restaurant, Team and/or Customer Service experience
• A team player with a positive can-do attitude
• Quick and adaptable learner
• Excellent and collaborative communication skills
• A knack for delivering personable customer service and a desire to make connections with guests everyday
• Accountable in upholding high standards

Bubbakoo’s Burritos Benefits

• A friendly, fun, and positive work environment, with a welcoming and supportive team
• A clear career path with opportunities for advancement and career development
• Uniform and Bubbakoo’s swag
• Free Shift Meals
• Competitive Wages - including TIPS!

Job Types: Full-time, Part-time

Salary: $12.00 - $15.00 per hour

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Food provided
• Paid training

Restaurant type:

• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability
• Weekends only

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Broadview Heights, OH 44147: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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