Job description

Auntie Anne’s Pretzels – Crew and Shift Leaders – Franklin Park Mall

Auntie Anne’s known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile! Come learn and grow with the largest and fastest growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company.

We Offer:

• Hourly rate + Tips
• Mall hours; no late nights or early mornings
• Employee discount
• Paid training
• Potential eligibility for benefits (Health, Dental, Vision, Life Insurance, 401k)
• Opportunities to advance within the company
• Tuition reimbursement
• Employee Referral Bonus

CREW

Crew members are to strive to deliver a high quality experience on behalf of Auntie Anne’s Pretzels, by prepping, making and serving all of their products in an appropriate fashion while working together with other staff on other tasks.

• Responsible for prepping, baking and serving pretzels as well as other products
• Greeting customers and taking orders in a friendly and efficient/accurate manner
• Answering any questions about the products being serviced
• Handling transactions appropriately
• Responsible for a clean and safe workplace
• Ensure customer satisfaction
• Maintain stock and inventory

SHIFT LEADER

The Shift Leader’s responsibility is to direct the operation of the restaurant in the absence of the General Manager and Assistant Manager to achieve the highest standards of food quality, service, cleanliness, and workplace safety within the Auntie Anne’s Pretzels.

• Responsible for prepping, baking and serving pretzels and other products when needed
• Monitoring breaks, overtime and scheduling for employees
• Help with taking orders if needed
• Clean equipment and workplace
• Assist with training new employees
• Audit all necessary paperwork
• In charge of any and all shift changes
• Responsible for the employees doing the cash handling policies
• Make notes for Daily Cash Report if store reached the daily goal
• Encourage positive attitude and motivation with employees

About Our Franchise:

Chestnut Land Company (CLC) was started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne’s Soft Pretzels. CLC is also a newly found franchise partner of Cinnabon and Jamba. We are headquartered in Boardman, Ohio with over 90 locations in 16 states, including occupying some of the country’s most prestigious indoor and outdoor malls, shopping venues, and outlet centers.
We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We’re proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone’s voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements.

www.chestnutland.com

Job Types: Full-time, Part-time

Pay: $10.10 - $12.00 per hour

Benefits:

• Employee discount
• Referral program
• Tuition reimbursement

Restaurant type:

• Bakery
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift

Work Location: In person

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