Full-time 80 hours every 2 weeks | Mon-Fri 8a-4:30p | Could work out of St. Cloud or Willmar | Work from Home options after successful in-office training | Experience with medical insurance needed to be successful

JOB SUMMARY:
The Credit Balance Assistant analyzes posted transactions to determine why there is a credit balance and is responsible for accurate completion and resolution of potential credit balances for health plan payers and patients/guarantors. This position requires detailed analysis and critical thinking to determine what is necessary to correct the account. After review, if 1) a refund is appropriate to either patient/guarantor or insurance company, 2) a payment transfer is necessary, or 3) a reversal or correction of a contractual adjustment or an administrative adjustment is warranted, then the Credit Balance Assistant is responsible to correct the postings and/or refund the overpayment to the appropriate party. Supports and implements patient safety and other safety practices as appropriate. Supports and demonstrates Family Centered Care principles when interacting with patients, their families and with co-workers.

PREFERRED QUALIFICATIONS:

• Knowledge of health insurance, CPT codes, ICD Codes, Revenue Codes, claim form locators preferred.
• 2 years Minimum of experience in healthcare accounts receivable preferred.
• Experience with analyzing Explanation of Benefits (EOB's/Remits) from various insurance companies/payers for hospital and/or clinic billing environment working with third party payers, billing, and terminology preferred.

• Demonstrated knowledge of healthcare billing and third party payer requirements.
• Excellent communication skills and customer relations principles.
• Possesses excellent organization and time management skills.
• Experience with use of Microsoft Office applications and related healthcare systems and software.
• Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.

** Minimum of 6 months in-office training (possibly longer) before work from home options.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.