THE POSITION

Thank you for checking out our position! Bedford-Somerset DBHS has been serving the Bedford and Somerset communities for over 55 years! Our vision is for every person and family that we serve to have a network of family, friends, advocates, and supportive services to live a full and productive life in our community. Learn more about us at www.dbhs.co.

This opportunity is for a Secretary to provide clerical support in the Somerset Outpatient Office. Duties include serving as check-in/receptionist, scheduling appointments, collecting co-pays, , and assisting with chart preparation. Completes Fast Track Registration for new consumers. Enters information in the electronic medical records computer program. Provide back up to Windber Outpatient Office, other medical secretaries, and switchboard operator as needed.

Excellent benefits and paid time off! Apply today!

DESCRIPTION OF WORK

This position performs clerical duties in the Somerset Outpatient Department. Provide coverage in the check-in office to include switchboard/receptionist duties which involves answering calls, taking messages, redirecting calls as needed and greeting visitors. Refers consumers to the Crisis Department when the consumer is in need of immediate assistance and a Psychiatrist, Nurse, or Therapists is not immediately available. Collect co-pays from consumers, writes cash receipts and forwards to the Fiscal Department. Handles cash and checks received. Compose and type correspondence to the physician regarding medication issues, contact local pharmacies regarding medications if needed. Assist with chart preparation for all psychiatric appointments. Obtains Consumer signatures on forms when needed. Types letters, memos, reports and forms; schedules appointments; handles cancellations and reschedules; copies materials for staff. Re-shelving secondary charts in Medical Records. Pick-up, sort, review, and route all incoming mail/inter-office mail. Process all outgoing mail. Make reminder phone calls. Completes Fast track Registrations for new consumers. Meets with consumers to check insurances, start the intake process, obtain signatures, and enters information into Electronic Medical Records (EMR) system. Complete initial insurance authorizations in addition to monitoring and tracking authorizations to complete reauthorizations for services as needed. Serves as the clerical back-up for the Windber office which includes directing the daily operation of the Windber Outpatient Office. Serves as receptionist, schedule doctor appointments, handle cancellations, and reschedule appointments. Notify the doctor when appointments arrive. Monitor anyone entering the office and provide assistance as needed. Collect co-pays from consumers, input cash receipts into accounts receivable computer program, and forward to the Finance Department. Perform Registration responsibilities. Serves with other clerical staff in providing switchboard coverage as needed. Run weekly billing report to check for errors or documentation errors and submit to Supervisor. Run weekly insurance report to check for active/inactive insurances of any new intakes that have occurred. Perform other related duties as assigned.

Work Schedule and Additional Information:

• 
  Full-time employment.
• Work hours are 8:00 am to 4:00 pm, Monday - Friday, with a 30-minute lunch.
• On occasion, staff may need to work hours outside of the set work week to complete projects, meet work demands or in the event of an emergency.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges and abilities.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.