Community Library Manager FT
Job description
The purpose of this position is to manage, plan, supervise and coordinate the activities for one or more library locations. The functions of this position include but are not limited to: supervising staff, managing public services, operations, projects, programs, facilitating partnerships, coordinating and cultivating outreach efforts, supporting division-wide initiatives, managing collection development, circulation, youth and adult reference services and readers advisory.
This position is also responsible for serving as a liaison to the local community and Friends of the Library.
This announcement will remain active until a sufficient number of applications has
been received and may close at any time.
Minimum Education and Experience Requirements
Requires three (3) years of professional library experience including administrative aspects such as: management of facilities, documentation of incidents, preparation of statistical and narrative reports, and building community partnerships and outreach programs including two (2) years lead work/supervisory experience.
Special Certifications and Licenses
Preferences
Performs responsible professional work at the administrative level of the library system. Works independently, under limited supervision, reporting major activities through periodic meetings.
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Provides customer service at public service desks, including reference service, readers' advisory, and computer assistance, referral to other agencies, library circulation and point of sale (POS) services.
Supervises library staff and works collaboratively to address library concerns, plans displays and programs, coordinates collection needs; trains and directs staff; evaluates subordinates and counsels when necessary; provides information to staff about library policies and changes; coordinates the section activities.
Represents the library and resolves customer disputes verbally and in writing; schedules and/or hosts library programs, creates promotional materials for programs and shares this information with local media and stakeholders.
Performs code of conduct enforcement for the library including the suspension of disruptive customers and working with the Broward Sheriff Office and/or local law enforcement agencies as needed to remove disruptive people. Completes incident reports.
Addresses customer concerns and complaints; resolves transaction discrepancies; works with the Friends of the Library and other members of the community to enhance library services and promote the library and its resources.
Plans and organizes adult programs for the public; schedules and maintains paperwork for all group meeting room requests; reads and responds to correspondence and requests for action or information from library administration or other library staff; collects and reports statistics.
Attends cluster library manager meetings and other County training and shares information from these meetings with staff; prepares library staff schedule; prepares and submits payroll and related documents; prepares performance evaluations.
Attends classes, webinars and other educational and professional development opportunities.
Performs related work as assigned.
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
County Core Competencies
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Emergency Management Responsibilities
County-wide Employee Responsibilities
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
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