Job description

Position Description: The Community Health Worker will provide basic lay navigation to age-eligible insured, underinsured, and uninsured individuals and without medical homes, to eligible primary care, cancer screening, and vaccination sites. The Community Health Worker supports the Health Connections mission by identifying and helping to reduce barriers to healthcare. Gathers and produces community health needs assessment data on community barriers to health. Provides referrals to necessary resources (i.e. Healthcare professionals), educational materials for cancer risks,  and transportation support.

Essential Functions

• Addresses gaps in care of clients – effectively work with individuals from diverse backgrounds in reducing cultural and socioeconomic barriers between clients and institution
• Assesses and identifies actual and potential clients problems and barriers to care by gathering relative data; Identifies and assists clients in reducing barriers to care
• Conducts outreach activities for health care isses
• Educates and assists clients in the management, prevention, and maintenance of their health and wellness
• Builds and maintains relationships with both internal and external healthcare contacts and organizations in an effort to improve available client resources
• Collaborates with members of the Health Connections team to identify concerns that would prevent quality medical care; Communicates client plans and concerns to healthcare providers
• Establishes positive, culturally aware, supportive relationships with clients in managing their health care needs
• Tracks client outcomes and provides information to authorized personnel as requested, using designated electronic devices and software tools
• Provides referrals for services to community agencies and internal case management as appropriate
• Connects vulnerable community members to Engagement Partners and Patient Navigators for continued care when needed; assists with case management
• Acts as a client advocate and liaison between the community service agencies (i.e. schools, Department of Health, hospitals, support groups, etc.)
• Conducts outreach, contacts churches and other civic, community groups, distributes posters, flyers and brochures and conducts one-on-one education at every opportunity
• Hosts community outreach events under supervision of Health Connections
• Ensures confidentiality of client information

Support office management tasks

Professional and Ethical Standards:

• Embody Norwescap’s VALUEs (Value, Adventurous, Loyal, Unified, Empathetic)
• Maintain confidentiality per agency policy and legal requirements
• Be honest, reliable, and dependable
• Work as a team member with all staff
• Respect the diversity and humanity of coworkers and participants

Preferred Qualifications:

• Must be a NJ resident
• Minimum HS Diploma or GED
• Bachelor’s Degree preferred
• Minimum one year of community involvement and/or working with clients, or an equivalent combination of education and experience
• Knowledge of community resources
• Demonstrates proficient use of computers, including Microsoft Suite as well as perform web searches for clients; excellent verbal and written communication skills with focus on quality customer service
• Bilingual English/Spanish required
• Ability to work both independently and as part of a team; Strong organizational and interpersonal skills

Documentation:

• Valid NJ driver’s license and reliable transportation
• Provides written evidence of vehicle insurance of any vehicle the incumbent drives for job-related purposes
• Maintains vehicle insurance of such vehicle(s) while employed

Working Environment/Demands:

• List works indoors – 40%
• List works outdoors – 60%
• Must be able to lift at least 15lbs

Norwescap provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Employee assistance program
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Somerset, NJ: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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