Community Assistant - Student Living

Full Time
Norman, OK
Posted
Job description
Work with and support the team of leasing professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.


JOB DESCRIPTION

  • Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
  • Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours, and showing apartments.
  • Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
  • Assists with move in and move out process for residents.
  • Answers incoming calls and sets appointments for prospects to tour the property.
  • Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
  • Assists with coordinating resident functions, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.
  • Schedules and conducts resident visits each semester as part of the Student Living customer service program, and distribute notices such as flyers, newsletters, resident surveys, and late notices.
  • Acts as an after-hours liaison between residents and property management.
  • Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

The base compensation rate will vary based on education, experience, skills, and geographic location, as applicable.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their salary. Team members may also participate in the 401k plan, once eligible. Regular, full-time team members are offered a range of medical, financial, and other benefits from which to choose.

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

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