Job description
Department: Communications/Phone Operator, Work Hours: This full-time position requires the selected candidate to be available for 10 hour shifts with start times at 7am-5:00pm, 8am-6:00pm, 9am-7:00pm and occasional relief, 9:00pm to 7:00am. This position requires every other weekend, and holidays as required. Cross-campus responsibilities are not required for this assignment, office location is Heritage Valley Sewickley.
Operate the hospital switchboard to answer, transfer and respond to general information questions to all incoming and outgoing calls. Monitor and control the paging and alarm systems according to established policy and procedure. Processes emergency calls in a fast and efficient manner.
Requirements
Basic knowledge gained through achievement of a high school diploma or GED equivalent.
Good communication skills.
Knowledge of communication procedures, typing and computer skills.
Preferred
Switchboard experience, preferably in a hospital setting.
Solid understanding of communications systems, their operations and how they interact with hospital personnel.
Strong organizational skills.
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