Job description
iGaming:
If it’s iGaming, we know a thing or two. Light & Wonder’s digital team leads the global gaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.
Position Summary
Essential Job Functions / Responsibilities
- Build and manage close relationships with the allocated Light & Wonder (L&W) North America clients. These clients will be based in North America in multiple locations including New Jersey, Pennsylvania, Las Vegas, Houston and Delaware. Client engagement will be facilitated through a combination of face-to-face meetings, phone calls, email, Skype and so forth. With respect to the current pandemic, travel and face-to-face meetings may be adjusted.
- Manage multiple clients in a professional and organized manner. Complete regular client review meetings. Create and manage backlogs of client requirements. Keep clients up-to-date with L&W documentation.
- Ensure clients are optimizing L&W games on their sites. Collaborate with external and internal marketing teams. Pass across marketing materials and digital assets. Work to get premium onsite positioning of L&W games and new games released quickly on clients’ sites.
- Deliver client revenues in line with company forecasts.
- Establish trust and relationships with key client influencers and decision makers.
- Work with clients to compile data and insights on L&W product performance versus that of competitors, the effects of targeted campaigns and promotions etc.
- Up-sell the existing clients for new products and premium offerings. Work with them to broaden the L&W product footprint within their business.
- Liaise with the L&W Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features.
This position has no supervisory responsibilities.
Qualifications
Education
University degree in Commerce or Business Administration or equivalent relevant experience
Required Experience
- A minimum of 3 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector
- A minimum of 1 years of experience within the iGaming industry
- Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets
- A record of developing strong working relationships with executives, peers, and associates
- Experience working inside an iGaming B2C operator is advantageous
Knowledge, Skills & Abilities
- Excellent communication skills
- Ability to work independently, and possess strong organizational and time management skills
- Proven competence in negotiating. Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms
- Tech savvy and customer service oriented
- Professional, resourceful, and patient, and tactful in handling customer inquiries and negotiations
- Enthusiasm and leadership. A strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment
- Proficient in MS Office (Word, Excel and PowerPoint)
- Experience drafting proposals and presenting in front of clients is ideal
Work Conditions
Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
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