As an Evening/Closing Hospitality Manager for the front-of-house at Chick-fil-A North Collins Street, you will be responsible for leading the hospitality team during evening and closing hours. You will oversee the day-to-day operations of the front of house, maintain a clean, safe, and productive environment, and ensure that all guests receive outstanding customer service.

Pay Type: $21-$23/hr, estimated $48k-$53k first year salary

Position Type:

• Full-Time, 45-50 hours per week
• 1:00pm-12:30am or Open Availability, Monday through Saturday

Our Benefits:

• Full Health Coverage
• Access to scholarships at $2,500 per year
• Sundays off
• Flexible Scheduling
• Paid Job Training
• Partially Paid Uniforms
• Corporate Career Tracks
• Paid Leadership Training

Requirements:

• 1+ Years of experience as a leader in the hospitality and/or customer service environment
• Proven ability to lead in fast-paced environments as part of a team
• Basic computer competency
• Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 9 hours and lifting up to 25 pounds
• Flexibility to work during morning and daytime hours, including weekends
• Bilingual preferred (English/Spanish)
• Ability to manage a team in a fast-paced work environment
• Must be an excellent coach, communicator, and team builder
• Willingness to step outside of job role to assist in other roles

Responsibilities:

• Manage a team of over 50 hospitality staff members
• Oversee the closing checklist and ensure that all tasks are completed efficiently
• Delegate tasks to front of house team members
• Ensure that all hospitality staff adhere to Chick-fil-A's high standards of customer service
• Train and develop hospitality staff members
• Manage inventory and order supplies as needed
• Schedule hospitality staff members
• Monitor guest satisfaction and resolve any issues that may arise
• Maintain a clean and organized front of house area
• Perform regular maintenance on equipment and facilities

Thank you for your interest in employment at Chick-fil-A! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.