Job description

Who We Are

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

The Role

The Clinical Systems Analyst provides application support regarding the Sigmund Aura Electronic Medical Records (EMR) system in a Microsoft Windows environment. The Clinical Systems Analyst provides expertise and experience in maintenance, planning, training, implementation, communication, evaluation of new functionality and on-going process improvement related to the EMR system. The Clinical Systems Analyst will play a significant role in owning the relationship between Compass Health Center and our 3rd party SaaS provider to ensure EMR services meet organizational needs. This role will be the internal Subject Matter Expert (SME) responsible for driving change, resolving issues in a timely manner, and overseeing quality assurance efforts.

The role will be remote and go to our Northbrook site once or twice a month as needed. Our location in Northbrook is our first and largest facility, and consists not only of our widest variety of programs, but also serves as a pilot site for many of our new treatment offerings.

What you'll do

• Functions as primary liaison between all cross functional workstreams for new and established project work and system enhancements.
• Works in partnership with end user groups, team members, and leadership to provide ongoing training support for operational changes and projects that could impact the EMR system.
• Work within the test environment to build widgets with the EMR’s development tools
• Collaborate with cross-functional teams to build and maintain an organization wide incident/request and enhancement intake process for the EMR Collaborate with clinical leadership in the development of content in Aura including assessments, narratives and tasks
• Develop proficiency in Sigmund programming to support the operations in Aura
• Codes, tests, debugs, documents, implements, and maintains software applications
• Analyzes requirements, and maintains, tests, and integrates application components
• Ability to identify and troubleshoot potential issues and participate in their resolution with highest customer satisfaction
• Provides go-live elbow support as needed to meet the needs of the business.
• Facilitates the development of clinical order sets, e-forms and other patient documentation tools
• Champions the redesign of clinical workflow and processes essential for the adoption of new technology
• Participate in audits and reviews of security risks related to HIPAA for protection of Protected Health Information (PHI) and works collaboratively with others to develop improved practices.

Who you are

• Bachelor’s degree or higher in a technical, clinical or business-related field preferred
• 3 to 5 years experience in a healthcare environment
• 3 to 5 years of EMR experience (e.g., application build, test, deployment, etc.)
• Must have general knowledge and competency in Electronic Health records
• Strong attention to detail with advanced knowledge of clinic processes and workflows
• Strong organizational skills and ability to manage multiple tasks simultaneously
• Candidates in Illinois preferred

We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!

Who We Are

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.

Benefits & Perks

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.

Our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.

What’s Next?

Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• On call

Application Question(s):

• Are you a current or former patient at Compass Health Center?
• Are you the parent, guardian, spouse, sibling, or child of a current or former patient at Compass Health Center?

Work Location: Hybrid remote in Northbrook, IL 60062

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.