Clinical Program Manager

Full Time
Asheville, NC 28801
Posted
Job description
We are hiring for:
Clinical Program Manager (Central Region)
Location:
Asheville, NC
Type:
Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!
RHA Behavioral Health Services is looking for a dedicated Behavioral Health Clinical Program Manager(Licensed Professional) to join our interdisciplinary healthcare team.

In this dynamic and rewarding role, there is an emphasis on creating interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning for the client in the community.
Pay: $75,000-$85,000

Job Responsibilities
As a Clinical Program Manager, you will work under the direction of the Clinical Director to perform a variety of functions involved in program development, oversight, clinical supervision, and coordination of clinical services.

You will review PCP’s, coordinates clinical resources, and serve as resource for RHA Behavioral Health staff. Provides services for multiple programs in the designated region. Other duties as assigned by the Clinical Director.
  • Reviews assessment and intake information, appropriate case formulation, and immediate needs in the development and review of Person Centered Plans prior to medical necessity signature.
  • Provide direct clinical supervision face to face, via conference call and/or via video conference.
  • Participates in development and implementation and follow-up of the Unit Quality Improvement Plan
  • Participates in Quality Assurance activities including, but not limited to: medical record review, audit process, plans of correction, etc…
  • Develops and monitors first responder activities and materials including “Program Crisis Notebook."
  • Develops and monitors contract clinical staff schedules and show rates
  • Establishes regular contact with guardians and RHA staff and resolves any issues in a timely manner when applicable (i.e. when performing the duties of a QP or as it relates to the Program Specialist’s duties).
  • Provides on-call and first responder consultation in the event of consumer crisis. Assists in the evaluation of high risk behaviors on an emergent and routine basis.
  • Provides secondary review of sentinel events and potential hospitalizations to ensure that all viable community alternatives have been applied
  • Sets expectations and assures for adherence to policies or confidentiality and privacy.
  • Reinforces an ethical culture in conjunction with the RHA Code of Conduct and Ethics and Compliance Program
  • Practices universal medical precautions by understanding and utilizing personal protective and safety equipment
  • Ensures confidentiality regarding sensitive material including employee and service user’s individual rights to privacy, and protected health information.
Requirements for the Clinical Manager Specialist include:
  • Licensed Clinical Professional is defined as an individual who is:
  • (a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS); or (b)the individual must meet the requirements for continuing education to maintain licensure.
  • Graduate degrees and license eligibility in related areas are preferred.
  • Prefer 1 to 3 years of experience in prior management positions with comparable responsibly as determined by the corporation.
  • Valid driver’s license including personal vehicle insurance coverage.
  • Must maintain proficiency in professional field if licensure and maintenance of credentials is a part of professional certification.
  • Maintain CPR and first aid certification.
  • Must be able to demonstrate proficiency in CPR from floor level. Practicing CPR skills will require you to work on your hands and knees, bending, standing and lifting
  • ability and licensure/certifications to supervise associate level licensees
We offer the following benefits to employees:
  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities
  • contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA:
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, and Tennessee.
Growth Horizons and Salisbury Behavioral Health are now a part of RHA Health Services.
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

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