Job description
Responsibilities
The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.
Required Qualifications
- Bachelor’s degree, preferably in Business Administration, Healthcare Administration or related field
- Three or more years of operational leadership experience within a multi-physician office or clinical group
- Direct leadership experience and demonstrated ability to lead, coach and mentor teams
- Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA’s, community organizations and other health plan staff
- Managed care experience
- Value Based Care knowledge
- Knowledge of and experience working with Provider Communities
- Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
- Knowledge of Excel, Word and Power Point Presentations in a business setting
- A high level of engagement and emotional intelligence
- This role is considered patient facing and is part of CenterWell Primary Care Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Preferred Qualifications
- Basic knowledge of Population Health Strategy
- Bilingual English and Spanish without limitations to read, write, and speak in both languages
- Medicare knowledge
- Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
- Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
- Experience managing a budget of $500,000+
Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will read to a set of interview questions and you will enter/text responses to each question. You should anticipate this interview to take about 10 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
- Provide proof of full vaccination or commit to testing protocols OR
- Provide proof of applicable exemption including any required supporting documentation
Medical, religious, state and remote-only work exemptions are available.
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.
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