This is a REMOTE role, looking for someone in the United States. At this time we are only hiring in the following states for this role: Ohio, Florida, North Carolina, Missouri, and New Jersey.

Hamilton Raye is a Fractional Executive Assistant agency providing administrative support to other businesses. Our core values focus on presence, efficiency, happiness, passion, and balance. We strive to provide our clients with professional and experienced support while allowing our team to live a well-balanced life.

Responsibilities:

• Lead the client success process from the onboarding phase into the management phase of the client relationship alongside the Dedicated admin.
• Manage relationships with multiple clients.
• Support administrative team to problem solve as situations arise with clients.
• Work with clients to identify new opportunities and collaborate with the leadership team to roll out new processes.
• Build bi-annually or quarterly brand check-ins with the client
• Collaborate with other client success team members to build process improvements and learning activities for the team.

Qualifications:

• 5+ years of experience in a customer-facing role.
• Executive administrative experience is required.
• Strong written and verbal communication skills.
• Ability to work in a high-intensity, fast-paced environment.
• Excellent time management skills.
• A proactive and thoughtful communicator who responds with urgency.
• Critical thinker that is resourceful when looking to find solutions to a problem.
• Flexible schedule to support requests throughout the day.
• Highly organized and with the ability to multitask.
• Remote work experience preferred.

Benefits:

• Competitive hourly rate
• Paid time off
• 401K contribution
• Flexible work-from-home schedule