Client Relationship Manager

Full Time
Township of Moon, PA 15108
$149,000 - $246,000 a year
Posted
Job description

JOB DESCRIPTION
The role is responsible for leading business development and growth for the Water Practice at Michael Baker International (Michael Baker). This position will reside within the focused Water Practice within the Moon Office and represents a dedicated business line that is focused on water supply, wastewater conveyance, stormwater collection and conveyance / green infrastructure as well as a full range of water resources engineering services. The successful candidate will be responsible for building Michael Baker International’s role throughout western Pennsylvania while supporting our project teams and client base that we service. As part of Michael Baker, the opportunity also exists for the successful candidate to interface with other water focused practices across the company to share resources and best practices across a larger water community.

This is a unique opportunity to oversee all aspects of a water/wastewater business with a diverse project / client base that has the potential for significant growth. At a practical day-to-day level, this role will be responsible for business development and the identification, pursuit and winning of projects across the United States, with a primary focus in the greater Pittsburgh and Great Lakes regions. It will require a person with a comprehensive understanding of the water & wastewater market and strong business relationships that can help Michael Baker use its depth and experience to create a competitive advantage.


Essential Duties & Responsibilities

  • Responsible for the achieving net new work added (sales), revenue, and growth targets for the Geospatial service line.
  • Overall responsibility for the identification, pursuit and winning of water & wastewater projects
  • Responsible for ensuring marketing and messaging aligns with campaigns and pursuits.
  • Responsible for ensuring every pursuit or campaign is appropriately resourced to maximize likelihood of success.
  • Work closely with the Water Project Management staff for client engagement and development strategy, planning for resources on new opportunities, and creating a cohesive teaming environment for winning and delivering water & wastewater projects.
  • Ensure a close relationship with the business development and marketing resources in the Infrastructure vertical, to ensure opportunities and pursuits include (where appropriate) the best mix of teaming partners.
  • Develop, maintain, and grow client relationships for the purpose of acting as a client advocate, educator, and technical expert with the goal of executing services and product contracts.
  • Ensure the opportunity pipeline is accurate and up to date.
  • Connect/cross market other service lines within Infrastructure Services practice.
  • Support other service lines that have existing client relationships and leverages those relationships in search of growth opportunities.
  • Remain highly visible in industry roles to maintain a high profile. Attend major conferences and present as a thought leader as appropriate.
  • Support the development of strategic partnerships with key organizations such as WEF and AWWA to generate business and create a competitive advantage in pursuit and winning work
  • Identify potential business development opportunities that are professionally challenging; bring recognition to Michael Baker on a local, regional, and national basis.
  • Provide exemplary leadership and serve as a role model for others.
  • Be an innovative thinker, always considering the ‘next next’ for Water Practice Services


Critical Competencies

  • Proven track record of driving revenue growth and building successful partnerships.
  • Strong leadership skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and partners.
  • Proven track record and ability to develop new client relationships.
  • Strategic thinker, with the ability to identify and pursue new opportunities.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Experience with influential leadership of diverse and remote teams preferred.

Education & Experience

  • Bachelor’s degree in business, communications, or related discipline required.
  • Minimum of 15 years of progressive responsibility in business develop and/or client relations, of which at least 5 years was spent leading and growing project teams.
  • Experience with employee management, business development, writing proposals, Contract Negotiation, planning, design, and construction support services.

Compensation

The salary range for this position is $149,000 to $246,000, depending on the experience and skillset of the candidate.

Benefits

We offer a comprehensive benefits package including:

  • Medical, dental, vision insurance
  • 401k Retirement Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Life, AD&D, short-term, and long-term disability
  • Professional and personal development
  • Generous paid time off
  • Commuter and wellness benefit


ABOUT US
Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world’s most complex infrastructure challenges for more than 80 years with a legacy of expertise, experience, innovation and integrity.

Based in Pittsburgh and with nearly 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.

We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.

We Make a Difference.

Michael Baker International is proud to be an Affirmative Action/Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. As a covered federal contractor, Michael Baker International is required to comply with Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, and its implementing guidelines. If the federal vaccine mandate is found to be valid and enforceable, this will include ensuring that all covered employees are fully vaccinated for COVID-19, except in limited circumstances where there is a legal entitlement to an accommodate. In addition, you may be subject to current or future state or local COVID-19 vaccine mandates that could become a condition of your employment based upon your work location or involvement on a project. Accordingly, Michael Baker encourages you to provide satisfactory proof that you are "fully vaccinated" for COVID-19 so as to ensure compliance with any potential applicable federal, state, or local laws. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, genetic information, disability, protected veteran status or any other legally protected status.

EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.

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