Job description

Pay based on Experience. Comprehensive and affordable benefits package for full-time positions. Generous PTO program.

Hiring immediately, 2nd and 3rd shift positions.

Are looking for an opportunity to serve your community and find personal satisfaction in your work?

If so, HumanKind Ministries is the place to be. HumanKind has an inclusive and compassionate approach in helping the homeless and those living in poverty in our community. If you like to be part of an organization that is dedicated to making a difference, we welcome you to apply for the Client Experience Associate position. HumanKind also strives to develop future leaders and opportunities for advancement.

The Client Experience Associate (CEA) for HumanKind (HK) will work with the organization to achieve the successful inclusion of each resident of HK homeless services and activities. The CEA will operate according to the Strengths Model, which will focus on training basic life skills in six domain areas, which include: Housing/Daily Living, Financial Support, Vocational/Educational, Social Support and Health & Recreation.

Positions available are full-time and part-time, evening, night and weekend shifts, with the chance to work additional shifts, as needed.

DUTIES AND RESPONSIBILITIES

• Oversee day-to-day activities of homeless residents currently residing at an HK facility.
• Enforce HK rules for residency to ensure the smooth and orderly operation of the HK program.
• Assist residents in reaching self-identified goals.
• Model appropriate behavior and provide emotional support to residents.
• Mediate interpersonal problems between residents.
• Provide and support opportunities for residents to increase their living skills.
• Motivate residents to follow the required house rules, including daily bathing and clean clothes.
• Communicate with other staff to resolve problems with individual residents.
• Involve residents in community building activities.
• Arrange transportation for support services and when needed assist with filling out forms, applications, etc.
• Take action needed to ensure the HK facility is kept as clean and orderly, both indoors and outdoors.
• Promptly report any potentially hazardous condition to proper personnel.
• Other duties as assigned.

QUALIFICATIONS and EXPECTATIONS

Required:

• High School Diploma or equivalent
• Good judgment in independent decision-making skills
• Responsible work history which shows a history of fulfilling obligations
• Must be compassionate
• The ability to be adaptable and flexible

Prefer:

• Experience with homeless population
• Experience with substance abuse
• Experience with mental health issues
• Other prior experience related to this position
• Familiarity with the mental health environment
• Demonstrated history of actively looking for ways to help those affected by homelessness
• Experience using MS Office applications, such as Word or Outlook
• Experience using the Internet to research and locate information

WORK ENVIRONMENT

This position will perform duties in both indoor and outdoor environments. Hazards of the position may include exposure to unpredictable resident behavior. Additionally, there may be a low risk for exposure to communicable diseases, including TB and/or Hepatitis B. The CEA may at times perform physical activities that require considerable use of a person’s arms and legs, while moving the whole body. The ability to climb, lift up to 25 lbs unassisted, balance, walk, stoop and handle materials is required. The ability to perform activities while the whole body is in motion, exert maximum muscle force to lift, push, pull or carry objects. Additionally, the ability to listen to and understand information and ideas presented through spoken words and sentences.

ABOUT HUMANKIND

HK provides shelter, affordable housing, basic needs, and supportive services to those experiencing homelessness or poverty in Sedgwick County. Recognizing the inherent value of each person, we serve the most vulnerable with compassion and kindness and, in doing so, strengthen the entire community.

Shelters: HK operates one year-round homeless shelter, The Inn, and two Emergency Winter Shelters (one each for men and women). Each year, more than 1,400 men, women, and children are provided with a warm and safe place to sleep.

Affordable housing: HK offers affordable and safe housing to help low-income or formerly homeless individuals and families find stability and self-sufficiency. HK Case Managers connect residents with community resources and teach life skills classes.

Operation Holiday: Each year since 1960, HK brings the community together to run Wichita’s largest holiday assistance program, Operation Holiday. More than providing basic needs and toys, Operation Holiday helps our region’s most vulnerable residents get through the year’s coldest (and most expensive) months—and shows them that their community cares.

Work Remotely

• No

EOE

Job Types: Full-time, Part-time

Benefits:

• Employee assistance program
• Paid time off

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Overtime
• Weekend availability

COVID-19 considerations:
In response to COVID-19, we provide all employees with masks, gloves, gowns, and other cleaning equipment and PPE to ensure a safe environment for all employees and clients.

Work Location: One location

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.