Job description

About us

We are professional, agile, customer-centric and our goal is to be the best place to work and the best place to receive care..

Our work environment includes:

• Modern office setting
• Growth opportunities

CLIENT ACCESS REPRESENTATIVE - CUSTOMER SERVICE

We are seeking qualified candidates for Client Access Representative positions in Southwest Missouri such as:

Springfield, Branson, Bolivar, Nixa, Marshfield, and more

(subject to availability)

Full-Time / Part-Time / PRN / Float shifts

(subject to availability)

The Client Access Representative is responsible for receptionist and clerical duties in our clinic and will schedule clients, collect payment, and maintain current and updated client paperwork. The Client Access Representative is the face of the organization for all visitors and is responsible for the first impression we make.

Job Duties:

• Provide excellent customer service to all clients, staff and leadership team
• Represent BBH in a professional, collaborative and relevant manner
• Schedule/reschedule client appointments
• Client Intake paperwork
• Collect client cost share for appointment
• Work with provider on provider cancellation lists
• Maintain and update provider cancellation lists
• Correctly fill out daily deposit logs
• Scan documents to the chart

Qualifications:

• High School Diploma or equivalent
• Previous customer service experience (preferred)
• Microsoft Office Suite experience
• Ability to work with computers
• Excellent typing skills
• Excellent organizational skills

Where you’ll be working:

One of our many Burrell clinics throughout the Southwest Missouri area.

What we offer:

Great pay, great schedule, great benefits, and an amazing culture of inclusiveness and positivity. Burrell’s dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected in all of our content and across all of our agency. Diversity is more than a commitment at Burrell—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Springfield, MO: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• May we have your email address? If your application is selected to move forward, we will contact you by email and/or phone. We respect your privacy and your email will not be sold to any third party agencies or used for solicitation.

Work Location: One location

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