Leadership Opportunity in Cleveland, Ohio!

A Little About Us:

With over 1,600 employees in 12 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home.

For Ohio employers, we provide insurance policies to cover workplace injuries, and we provide safety and wellness services to prevent injuries.

Our Culture:

BWC is a dynamic organization that offers career opportunities across many different disciplines. We value a skilled, diverse and engaged workforce. We’re committed to fostering and embracing an environment of inclusion and diversity to achieve our mission. Please click this link to read more, then come back to this job posting to submit your application!

BWC is currently operating under a hybrid schedule that can incorporate both teleworking and in-office hours. Employees may be required to report to the office when requested by management &/or for their initial job training.

What You'll Be Doing:

(Duties include but are not limited to)

• Collaborating with other BWC Claims Directors to outline and cultivate statewide responsibility & consistency among case load management.

• Involved in statewide initiatives and projects to improve service delivery and carries out required process improvements.

• Effectively communicates with internal and external customers to provide information and understanding of BWC initiatives and operations.

• Serves as a positive image as a representative of BWC and establishes & maintains beneficial working relationships with all customers.

• Partners with Human Resources for staff management and development; including but not limited to hiring, promotions, transfers, training, disciplinary actions, and reviewing employee performance evaluations.

• Ensures claims staff have the necessary knowledge, skills, abilities, and resources to successfully execute BWC's mission and vision to serve Ohio's employers and injured workers.

• Cultivates a positive, supportive, and safe work environment for employees.

• Performs any administrative staff duty as operational need arises within the claims office.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

EEO & ADA Statement:
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, please contact ADA Coordinator Kathleen Bourke at 614-644-7811 or by email to: eeodept@bwc.state.oh.us.

Qualifications We Are Looking For

What You Need To Have

Knowledge of: policies & procedures related to claims operations, risk, safety & hygiene, loss prevention and managed care; state & federal laws governing workers’ compensation; management; labor relations; manpower planning; public relations; government structure & process (BWC)*; interviewing; BWC laws*; budgeting; training; BWC programs*.

Skill in: management of diverse claims services staff; leadership; communicating with diverse audiences; directing change; creativity & innovation; operation of a PC.

Ability to: interpret extensive variety of technical & complex material in verbal & written forms; prepare & deliver professional presentations before specialized audiences & public; develop complex reports pertaining to claims, risk, safety & hygiene, & managed care; handle highly confidential & sensitive matters with all contacts; strategize for optimum efficiency; practice innovation & be creative in a government environment; delegate appropriately; identify & manage staff performance variances; direct programs; use statistical analysis; analyze customer satisfaction.

(*) developed after employment.

Additional Information

Policy Statement on Hiring Management
Developing and promoting people from within BWC is a core principle essential to transforming BWC into an organization whose employees are committed to providing quality service to our customers. It is our policy to give current BWC employees first consideration for all open management and supervisory positions with BWC. Candidates for these positions will be expected to possess key qualifications and skills to be selected. They will be allowed and expected to develop other skills on the job.

Salary Information

Salary will be based on the qualifications of the selected candidate but will not exceed $124,000/year.

Educational Transcript Requirement
BWC requires an official transcript for any applicant claiming to meet the minimum qualifications based on educational achievement. A transcript is only considered "official" if it is verifiable through the educational institution that awarded it (e.g., contains institution watermark, ink stamp, embossed stamp, registrar contact information). If provided from an on-line transcript clearinghouse the transcript must contain clearinghouse contact information so that it can be verified. Printouts of course information available to the student through the institution's website are NOT considered an official transcript. All applicants must attach a copy of the transcript(s) to their application, however, an official transcript will be required if invited to interview for the job opening.

Transportation
Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

This position is Overtime Exempt.

This position has been designated as Weather-Essential.

Unclassified Statement and Required Background & Drug Test
This position is unclassified pursuant to ORC 124.11 (A)(9). A background check & urinalysis test for drug use is required prior to appointment. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An applicant with a positive drug test result will not be offered employment.

Application Status

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