Position Summary

Duties and Responsibilities

• In conjunction with the CEO and management team participates in the development and implementation of the mission, vision and values of the organization, including high quality, patient focused health care.
• Assist CEO and management team in new clinical program development, ensuring participatory decision-making and appropriate design and implementation.
• Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies such as HCFA, FQHC, HIPPA, OSHA, CLIA and other professional review and standards boards.
• Participates in the development of long-range strategic plans and objectives for practice management.
• Ensure staff compliance with the adopted health care plan as it relates to the stated objectives (problems/needs) the organization’s clinical goals and the method of achieving the benchmarks listed.
• In conjunction with the CEO, responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing and capital needs of the organization.
• Presents, facilitates and leads assigned process improvement events using methods of culture- appropriate team building, team energizing, data gathering and analysis, problem solving, and project management.
• Assists the CEO with facility expansion and property acquisitions.
• Ensures responsible medical supply spending practices helps develop budgets and assures that tracking and inventory of supplies and equipment purchases comply with operating budget.
• Analyzes, recommends and supports sites/departments seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization.
• Presents, facilitates and leads assigned process improvement events using methods of culture- appropriate team building, team energizing, data gathering and analysis, problem solving, and project management.
• Seeks and evaluates process improvement information, materials, and methods to match specific organizational needs, and adapts them to use in the execution of process improvement events.
• Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements.
• Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction.
• Work with the Executive Leadership Team to develop transformational strategies in the adoption of process improvement and ensures operational leadership guides staff in the implementation and execution of process improvement tools and methods.
• Actively seeks grant opportunities, assisting in preparation, application submission and ensuring program compliance and administration occurs once the grant is received.
• Resolves problems related to utilization of facilities, equipment and supplies for the organization.
• Participates and ensures the development of organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal law.
• Attend seminars, training sessions and in-services, to keep current with trends and practices in health care administration, as needed.
• Participate in staff, management and provider meetings, as necessary.
• Perform other job-related duties, as may be assigned.

Risk Management

• Ensure compliance with all Federal and State regulatory and accrediting bodies (Illinois Department of Human Services, CDPH, IDPH, Medicare, OSHA, HIPAA, CLIA, etc.)
• Participate in accreditation efforts
• In collaboration with executive leadership, oversees safety and risk management to include:
  • Patient complaints/grievances
  • Sentinel events and risk cause analyses
  • Incidents/Occurrences
  • Patient Safety
  • Environment of Care
  • Safety and Risk Management educational program
    

Knowledge, Skills, Abilities and Other Characteristics

• Must have excellent interpersonal skills and empathy towards patients, as well as have excellent communication skills, critical thinking skills, the ability to handle stressful situations, the capacity to function independently, have varied clinical experience, and the ability to document meticulously.
• Must have excellent process improvement skills and able to understand clinic functions and department interactions.
• Knowledge of practice management components, particularly in cost constrained environments.
• Knowledge of regulatory compliance i.e., HIPPA, FQHC, OSHA, CLIA, etc.
• Ability to manage and supervise various positions and relate well to people from diverse ethnic and cultural backgrounds, as well as have a passion for working with at-risk, culturally diverse populations.
• Basic understanding of information technology and ability to organize, analyze and synthesize complex data from various sources.
• Able to read and interpret financial statements, develop and nurture vendor relationships for purchasing optimization.
• Able to adapt process improvement in accordance with organization objectives. Experience and/or good working knowledge of Six Sigma, Lean, etc. a plus.
• Willingness to work flexible hours in order to meet the organization’s needs/demands.

Education and Experience

Qualifications

Physical Demands

• Must be able to remain in a stationary position 50% of the time.
• Must be able to move around the clinic site 50% of the time.
• Constantly operates a computer, computer printer, copy machine, and telephone.
• Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
• Must be able to transport from one site to another.
• Must be able to cover other shifts as necessary.

Language Skills

Mathematical Skills

Reasoning Ability

Comprehensive Health Insurance Benefits through BCBS of IL:

• Health Insurance (HMO/PPO)
• Dental Insurance (HMO/PPO)
• Vision Insurance
• Short/Long-Term Disability Insurance
• Group Life Insurance

Other Benefits Include:

• 403(b) Retirement plan with employer match
• Pension Plan
• Voluntary Life/ AD&D
• Flexible Spending/Dependent Care Accounts
• Annual CME Allowance and CME PTO (Providers Only)
• Paid Time Off
• 3 Personal days per calendar year
• 7 Holidays per calendar year
• Employee Assistance Program
• Tuition Assistance Program
• Off-the-job Accident Coverage
• Employee Referral Program
• Internal Growth Opportunities

PrimeCare Community Health is part of the National Health Service Corps, as such, you would be able to participate in their Loan Repayment Program. For more information, please visit their website at https://bhw.hrsa.gov/loans-scholarships

PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.