Job description
Chief Information Officer (ON SITE)
Chief Information Officer (CIO) is responsible for the management, strategy and execution of IT infrastructure for an organization and oversees technical projects in alignment with organizational goals. He/she will direct the effective delivery of networks, development, and disaster recovery systems and processes.
Chief Information Officer (CIO) is responsible for the management, strategy and execution of IT infrastructure for an organization and oversees technical projects in alignment with organizational goals. He/she will direct the effective delivery of networks, development, and disaster recovery systems and processes.
ESSENTIAL FUNCTIONS:
- Collaborate with the Chief Executive Officer (CEO) and Senior Management Team (SMT) to provide the framework for planning and communication.
- Provide supervision and maintenance of all Information Systems used to support the business, including the Billing Information System, the Laboratory Information Systems, Electronic Medical Record, Patient Management Systems, Financial Systems, software development, IS/IT inventory, interfaces, equipment, and upgrades.
- Implement the installation and operation of information systems and equipment, networking and telecommunications systems.
- Oversee electronic data collection, manipulation, dissemination, storage, archiving, security/protection, and retrieval.
- Keep current on new developments in information systems technology, and plans for future upgrades and organizational changes.
- Keep abreast of government regulations applicable to systems operations and ensures clinic compliance.
- Direct information management budgeting, strategic and tactical planning, business process re-engineering, and database system strategy.
- Oversee planning and implementation of all business information systems, such as service billing, patient health records management, and internal communications.
- Direct the information strategy of the company based on forecasting information from senior management;
- Set the overall direction of internal business systems.
- Identify user needs and direct building and design of IS/IT framework to work across all levels of the organization.
- Serve as primary corporate spokesperson for information management.
- Explore new technologies for future planning and potential implementation.
- Work closely with the Director of Operations, Chief Financial Officer, and Medical Director, in oversight of health, financial and operations IS/IT needs.
- Ensure that all information systems/technologies and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements, including HIPAA.
- Supervise the development and maintenance of user documentation, including complete user manuals, FAQs and help files.
- Develop a comprehensive data warehouse to produce internal and external standard reporting.
- Assist with recruiting, hiring, training staff, evaluating performance and recommending or initiating promotions, transfers and disciplinary action, within the department.
- Participate in professional development efforts to ensure currency in healthcare practices and trends.
- Complete annual training programs within the required timeframe and regularly attends staff meetings.
- Maintain strictest confidentiality.
- Comply with all State, Federal, professional regulations as well as company and departmental rules, polices, and procedural manuals.
- Adhere to HIPAA, Safety and OSHA Regulations.
- Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed.
- Perform other duties as assigned to support El Centro de Corazón’s Vision, Mission and Values.
- Designated Security Officer to oversee the safety of the clinic.
POSITION QUALIFICATIONS:
- Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality.
- Proficient in the use of computers and software programs including Microsoft Office Suite and Outlook.
- Must be able to utilize the Internet.
- Exceptional customer service skills.
- Strong written and oral communication skills.
- Detail-oriented and ability to multi-task.
- Experience with using and installing basic office equipment.
VACCINE REQURIEMENTS:
- Must be vaccinated for COVID -19 or willing to undergo vaccination.
EDUCATION and/or EXPERIENCE:
- Bachelor’s Degree in MIS, IT or relevant technology fields preferred.
- A minimum of 5 years of IT experience and 2 years of supervisory experience are required.
- Verifiable experience working with different technological platforms is required.
TRAVEL REQUIREMENTS:
- Ability to travel to satellite sites and/or off-site locations for events or training as needed.
- Proof of liability and property damage insurance on the vehicle used is required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret general health and social services guidelines, technical procedures or governmental regulations. Ability to write reports, health correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups or patients, center staff and the general public.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
LEADERSHIP RESPONSIBILITIES:
Will supervise and have direct people management responsibilities within own department. Will provide occasional work guidance, technical advice, and training of staff.
WORK COMPLEXITY/INDEPENDENT JUDGEMENT:
Work tasks are often straightforward, routine, structured and guided by established policies and procedures. Occasionally, independent judgment is required, outside of making a basic choice in the selection and application of established methods. The job provides frequent, ongoing supervision to the IT department.
PROBLEM-SOLVING:
Decisions are made on routine matters affecting few individuals and usually within the confines of the job's own department but may have an impact on the clinic. Specific job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures or services.
COMMUNICATION/INTERACTIONS:
Information sharing - gives and receives information such as options, technical direction, instructions and reporting results. Interactions are mostly with customers, own supervisors and coworkers in their own and other departments.
IMPACT OF DECISIONS:
Follows rules and procedures. Decisions can have a significant impact on El Centro de Corazón.
PATIENT RELATIONSHIPS:
Limited patient contacts but will follow through with customer inquiries, requests and complaints if needed. Forwards difficult and non-routine inquiries or requests to the appropriate level for resolution.
AMERICANS WITH DISABILITIES SPECIFICATION:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, stoop, kneel, and use hands and fingers to operate a computer and telephone keyboard reach.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Ability to uphold the stress of assisting patients of diverse backgrounds.
- Regular, predictable attendance is required.
- Must have the ability to lift 50 lbs.
About El Centro de Corazón:
Serving Houston’s East End community since 1994, El Centro de Corazón (El Centro) is an accomplished Federally Qualified Health Center (FQHC) with three health centers and offers a comprehensive range of pediatric and adult health care services for the medically underserved and uninsured, which includes primary care, women’s health, dental care, and behavioral health services. El Centro also provides ancillary services, such as case management and eligibility assistance, to help patients and their families overcome obstacles to accessing health care services.
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.