Job description

European Wax Center is the national leader in professional waxing services, and we are seeking a full-time manager to join our leadership team. If you are confident, self-motivated, results-oriented and love exceeding sales goals, this is the perfect job for you.

The Center Manager is responsible for ensuring every guest has a memorable and inviting experience while delivering the company’s desired financial results. We need someone who can lead a team of Guest Service Associates and Wax Specialists, consistently model guest service behaviors, recruit, develop and retain talent, handle loss prevention, expense control, training and coaching, and center cleanliness.

Compensation: We offer exceptional pay in exchange for great performance, with a target compensation of $60k-$65k per year, plus paid time off, benefits and discounts. If you’re ready to achieve your full leadership potential, let’s talk!

*Before you apply, please read the full job posting.

Here’s what you’ll be doing:

• Leading a consistently high-performing team that wants to win. You’ll be a hands-on role model for your staff, providing continuous feedback.
• Selling. All the time. If you want a non-selling “office” job, this isn’t it.
• Minding the details, delivering exceptional guest service while ensuring processes and policies are followed in a fun, professional environment.

Here’s why you should come work with us:

• We believe that happy employees make happy guests, so we only hire the best leaders and we treat them really well.
• We believe work should be interesting, so we’ll help you continuously develop new skills.
• We believe in promoting from within, so you’ll have opportunities for growth.

Here’s what you need to bring to the table:

• Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yours.
• A strong sense of urgency balanced with the innate desire to inspire people. Celebrate success!
• A history of excellence – a life story that shows us that you’re never satisfied with “just OK”.
• People person with excellent time management skills.
• Guest experience professional.
• Accountability, punctuality, and organization.
• Proficient in Excel and Word.
• Our locations open early and close late 7 days a week, so our managers need open availability.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• San Diego, CA 92106: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)
• Management: 2 years (Required)
• Sales: 2 years (Preferred)

Work Location: In person

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